5 year old washer went dead, computer board went bad, they dont have any replacement parts. i had purchased an extended warrantee.
after a month of waiting and absolutely no coantact from them and having to call them i was told it couldnt be fixed and i had my choice of them replacing my washer with a model that was inferior to the one i had bought and me having to pay $200 to have it shipped to me or they would 'buy back' my washer for the cost of the parts to fix it.
my buy back doesnt come close to what it will cost to replace my washer with a new one. apparently warantee doesnt mean what i thought it did which is to fix or replace a defective product.
Monetary Loss: $760.