Show reviews that mention
washer service machine warranty customer service customer repair problem dryer washing machine
Filter review

If you want to spend all your time on laundry, chose the Maytag HE

1.7
Details
Today exemplifies my dissatisfaction with the Maytag Bravos XL MCT set of washer and dryer. It took from 8 a.m. - 2:45 p.m. to do three loads of clothes for 2 people for a week. (Laundry should not be an all day job.) There was no time between loads. The machine has a huge capacity but takes a long time especially on loads that need the extra rinse cycle (only 1 of these loads). There is additional hands on time needed because the clothes are so twisted that without shaking out each individual item between the washer and dryer, there is no hope of not ironing every item. (I even had a washcloth so wrinkled I had to figure out a way to straighten it to fold well.) To turn the washer on, one must hold the button down and not push and release or it will not start. You must also avoid making the wrong combination of selections or it also will not work at all. Dark clothes consistently have light colored patches of stuff that need to be removed. The wringing process is so extreme, I have had more wear evident in clothes than in years of wear previously. (The clothes always remind me of being packed for weeks in a duffle bag from college.) The dryer does not consistently dry all of the clothes, even in smaller loads. There is no fluff setting but a short time cycle can be used. Bed linens need to be a separate load from smaller items as they will twist around in both the washer and dryer. There has been no decrease in water consumption on my water bill nor a decrease in electrical use. How does a wash cycle that is three times as long use less power? I checked and there has been no decrease in either electricity use or water use subsequent to my purchase of these products. The only energy difference is that it now takes about three times as much time and hands-on work to accomplish the task of laundry. If someone is working, completing laundry in the evening would be impossible. My worst buying decision on appliance, ever (including when I could only afford used items.)
View full review
ID
#1756469 Review #1756469 is a subjective opinion of poster.
Pros
  • Large capacity
Cons
  • Greatly increase laundry time with more wear and less clean
Reason of review
Bad quality
Preferred solution
Provide evidence that future product development works to minimize the practical problems experienced. Find real solutions for real laundry.
Tags
  • Disappointed In Maytog Bravos Xl

Maytag - Don’t buy!

1.0
Details
We bought brand new at Lowes April 26, 2018. Its a year and 8 months old and the computer went out. Its not covered and is worthless. They want $565 to repair we can go buy a brand new but, it wont be a Maytag and it wont be computerized as the repair guy says theyre junk. And it cost $115 to diagnose
View full review
1 comment
Anonymous
#1802878

We bought Maytag washer at Lowes, they took.it back. Lasted 5 days!

If, you are looking for a washer, read these reviews!!! All of these people are not making this stuff up!!

ID
#1754436 Review #1754436 is a subjective opinion of poster.
Product
Maytag Dryer
Pros
  • Looks nice
  • Non
Reason of review
Damaged or defective
Loss
$565
Preferred solution
Let the company propose a solution
Tags
  • dontbuymaytag

Maytag - Do NOT buy the Bravos XL High Efficiency Washing Machine

1.4
Details
Maytag - Do NOT buy the Bravos XL High Efficiency Washing Machine
I purchased the Bravos XL high efficiency washing machine thinking I was going to get an excellent machine after the front load machine I purchased was a dismal failure. This supposedly being one of the "high end" machines I can't tell you how disappointed I am and mad that I ever purchased this machine. I am in the same boat of every other review I've read on here. I have rust around the bleach dispenser, under the back side where the hinges are, in the center and now starting on the fabric softener dispenser. The lid "clicks" now every time I open and close it. I expect it is just going to break off soon. I have tried to clear the rust from underneath it, but to no avail. I agree, this machine was not primed with the right primer or no primer at all for this to have happened. I'm not made of money and was excited to purchase this washing machine, but I will NEVER, EVER AGAIN purchase another Maytag. SHAME ON YOU MAYTAG for not admitting that you've made a mistake with this machine and stealing people's money to line your pockets!!!
View full review
ID
#1751534 Review #1751534 is a subjective opinion of poster.
Pros
  • I see no pros at this time
Cons
  • Quality of product no recall known problem
Reason of review
Bad quality
Loss
$719
Preferred solution
Let the company propose a solution
Tags
  • Washing Machine
  • Rust Problem
  • Model Mvwb880Bwd

Do not buy a Maytag washer

purchased a maytag washer in July 2019 nothing but junk. wash four three hours and the cloths are still not clean
View full review
ID
#1750133 Review #1750133 is a subjective opinion of poster.
Product
Maytag Washing Machine
Reason of review
Return, Exchange or Cancellation Policy
Loss
$569
Preferred solution
Full refund
Tags
  • Maytag Top Load Lemon

NEVER NEVER NEVER Maytag. Nothing but trouble and totally unable to get any one to commit to help on line. Only three years old and total GARBAGE!

1.0
Details
Dryer stopped running properly after one year. Total JUNK
View full review
1 comment
Anonymous
#1825073

Agree got my washer from Lowe's Maytag is junk food

ID
#1749118 Review #1749118 is a subjective opinion of poster.
Product
Maytag Dryer
Cons
  • Unless you like replacing appliances every two or three years
Reason of review
Bad quality
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Maytag Customer Non-service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Maytag - Dont but

product sucks dosent clean clothes and dosent last... warranty is not what you are lead to believe when you buy.. I'm so up set ready to take it out back and shoot it and be done with it and maytag!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
View full review
ID
#1736727 Review #1736727 is a subjective opinion of poster.
Pros
  • Design and appearance
Cons
  • Osent clean and didnt last and warranty sucks
Reason of review
Bad quality
Loss
$625
Preferred solution
Let the company propose a solution
Tags
  • Motherboard Failed

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Maytag - Dont but

miss leading warranty info on washing machine.. got it home its performance was sub par and then when I thought I had a good warranty that all over machine said 10 year that only covers the parts they know will not go bad. had mother board issue and cost more to fix than the piece of *** is worth. had same issue with stove so I'm saying will never tell anyone to buy anything built by maytag. and I will not either
View full review
ID
#1736722 Review #1736722 is a subjective opinion of poster.
Pros
  • Looks nice
Cons
  • Poor preformance and didnt last
Reason of review
Bad quality
Loss
$625
Preferred solution
give me a new part to fix my issue. should have returned when its preformance was poor from the begining
3.0
Details
I bought this dryer because it came with installation. The delivery guy said I didn't have a gas shut off on my current dryer and just left it here without taking away old dryer. So I had to call a plumber who came and said there was a gas shut off right here. He...
View full review
1 comment
Machele
#1790511

You must have a dryer that has steam drying capabilities. They should have told you about this.

This function is unnecessary, anyway. The store you purchased it from is at fault for not telling you about this, but given that most sales people in stores know nothing about the appliances they sell, it makes sense they said nothing. Dump the thing and buy a cheap, no bells and whistles dryer.

You gotta know what you are buying and not rely on some young kid at the store to tell you about them. Research before you buy.

ID
#1734361 Review #1734361 is a subjective opinion of poster.
Product
Maytag Dryer
Pros
  • Customer rep was polite
Cons
  • No good online troubleshooting from maytag
Reason of review
Not as described/ advertised
Loss
$300
Preferred solution
Let the company propose a solution

Maytag - My refrigerator says cooling off and I cannot get it off my refrigerator is warm.

1.0
Details
I would like to ask someone a couple of questions
View full review
ID
#1710924 Review #1710924 is a subjective opinion of poster.
Cons
  • Bought xl washer that i was told to only load 7 items at a time
  • Multiple repairs
  • Maytag
Reason of review
Poor customer service
Preferred solution
I just want to speak to someone before I loose all my food

Do not buy the Maytag Bravos XL Washer

1.0
Details
3 years into the buying of a Maytag Bravos XL MCT washing machine (Serial # C55170505) and already had to replace the original control panel for a cost of $400+ in less than 2 years of the buy. Now AGAIN the replaced control panel is now once again shot and the machine is not starting. The appliance needs to have a #manufacturer's recall for the control panel. #Maytag #Whirpool #betterbusinessbureau Note - -all existing customers, please lodge manufacturers complaint for the control panel issues @ 1-800-344-1274. (Even if you don't pay because of extended warranty or plan coverage, if you are facing the control panel issue year on year) All future customers, buy this appliance at your own risk.
View full review
ID
#1710549 Review #1710549 is a subjective opinion of poster.
Product
Maytag Washing Machine
Cons
  • Scam to fleece customers more money
  • Multiple control panel replacements
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
  • Whirlpool appliances
  • Better Business Berau
  • Maytag Bravos Xl Washer