washer service machine warranty customer service customer repair problem dryer washing machine
Three years ago I purchased a Maytag MFW9600SQ1 Front load washer, along a Maytag refrigerator and gas dryer. In Canada this washer cost $1243 including taxes. I was told by the dealer that this machine was one of Maytag's better products. This washer does approx 3...
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68 comments
Anonymous
#1626238

What ever happened to the appliances our parents had when we were kids i dont recall mine buying new ones when i was growing up. Its the companys they build *** knowing damn well you will buy another piece of plastic china *** China takes the money from selling their plastic *** and buys up U.S.

debt with it. We have to end this problem of buying their little trinkets with flashing lights b4 iys too late

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Review
#260134 Review #260134 is a subjective opinion of poster.
Loss
$1243
1.4
Details
CLASS ACTION Lawsuit - Maytag MVWB835DW

Update by user Dec 31, 2017

Maytag/Whirlpool, you STILL SUCK !!! Sunday 31 December 2017 10:00am ESTIt is now the last day of 2017 and you still have not done diddly-squat.

That's got to be because you couldn't give a frickin' rat's tuckus about your products, me, or your customers. All you...

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71 comments
Brayla
#1800238

I went through the same BS as everyone else. Purchase a large capacity washer which refuses to clean our clothes.

I wasted a ton of water, time, and money trying to clean my clothes.

We need to start a classaction lawsuit. There is way too much-supporting evidence that these guys built a faulty washing machine.

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Review
#1015331 Review #1015331 is a subjective opinion of poster.
Product
Maytag Mvwb835dw Washing Machine
Pros
  • Stated capacity big enough for large items like comforters
  • Look of the washer and dryer
Cons
  • Dispensing of softener and detergent not even
  • Rough on fabrics due to thrashing of clothes
  • Does not clean well
Reason of review
Bad quality
Loss
$650
Preferred solution
PRORATED Refund of $500.00 (Five Hundred Dollars)
Tags
  • Maytag Sucks
  • Mvwb835dw
  • Maytag Class Action Lawsuit
Do Not Purchase a Maytag Bravos Washing Machine
Do Not Purchase a Maytag Bravos Washing Machine
Do Not Purchase a Maytag Bravos Washing Machine

Update by user Oct 12, 2011

This is an update to my initial complaint posted on September 29, 2011 just to further fill the public in on the \"quality\" of the Maytag customer service experience.

As you can see on my comment line below Jordan from Maytag customer service offered to discuss...

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30 comments
Anonymous
#1522858

I am so ticked off w my 2 12 MONTH old Maytag Bravos XL!!! After 5 weeks, the console and/or mother board went out.

Took them 4 weeks to get the part and squeeze me into their schedule. That was two days ago, Wednesday. Today is Friday, I've done about 4 loads and now it's not working due to lid lock error codes.I've had this brand new washer for a little more than two months and have only used it for 1 in month.

It's been broken more than it's working!!!!! AAAACCCCCKKKKK!

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Review
#264923 Review #264923 is a subjective opinion of poster.
Product
Maytag Washing Machine
1.6
Details
Keep the old technology - Maytag review
Keep the old technology - Maytag review
Keep the old technology - Maytag review
Keep the old technology - Maytag review
Keep the old technology - Maytag review
Keep the old technology - Maytag review

Update by user Nov 08, 2019

So I posted pictures of the Maytag washed blanket which clearly shows dirty and stains under black light. I took the same blanket to the laundry matt and posted new pictures showing nice/clean and no stains under black light. You can tell which pictures are which.

Update by user Aug 17, 2019

I was...

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2 comments
Machele
#1730640

Laundromat equals laundry matt???

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Review
#1618985 Review #1618985 is a subjective opinion of poster.
Product
Maytag Washing Machine
I purchased not one but two maytag/whirlpool top loader washer machines and the matching dryers. After constantly finding holes and tears in our clothing and realizing that the washer machine was the culprit. I then contacted Maytag/Whirlpool and they tried to say that...
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42 comments
Anonymous
#1798333

I am also having a problem with Maytag tearing our clothes from pants to underwear. It is so frustrating!! Will never buy a Maytag appliance again!

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Review
#380306 Review #380306 is a subjective opinion of poster.
Loss
$4000
1.0
Details
This began in May of 2019. According to Maytag customer service there is nothing functionally wrong with this washer. A technician came out but he never checked it with clothes in it.
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4 comments
Anonymous
#1705285

They sent a tech. He ran it with no clothes.

His report found nothing functionally wrong. Customer service read his report. Every load does this. This is our 3 Maytag front.

It is the only one that has done this. Thanks

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Featured
Review
#1564053 Review #1564053 is a subjective opinion of poster.
Product
Maytag Washing Machine
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Let the company propose a solution
1.0
Details
Horrible experience-Whirlpool Washer Top Loader Model #MVWB955FW1 - Maytag review
Horrible experience-Whirlpool Washer Top Loader Model #MVWB955FW1 - Maytag review
Horrible experience-Whirlpool Washer Top Loader Model #MVWB955FW1 - Maytag review
Horrible experience-Whirlpool Washer Top Loader Model #MVWB955FW1 - Maytag review
Horrible experience-Whirlpool Washer Top Loader Model #MVWB955FW1 - Maytag review
Horrible experience-Whirlpool Washer Top Loader Model #MVWB955FW1 - Maytag review
Horrible experience-Whirlpool Washer Top Loader Model #MVWB955FW1 - Maytag review
Horrible experience-Whirlpool Washer Top Loader Model #MVWB955FW1 - Maytag review
Horrible experience-Whirlpool Washer Top Loader Model #MVWB955FW1 - Maytag review
Horrible experience-Whirlpool Washer Top Loader Model #MVWB955FW1 - Maytag review
Well, made another attempt to try to get something done about my washer. My towels that were my "guest towels" 6 months ago are now rags. They are shredding and have holes in them. I have tried multiple times to explain this to Maytag/Whirlpool and their response is...
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1 comment
Mandy
#1486452

Hello FrozenMorayEel. We would like to inquire further about your review with you.

Please email us at Maytag_Reviews@Maytag.com, with your name, phone number, street address, zip code, model & serial numbers, Review # 1253336 and date of purchase on the Washer and Dryer. Please also copy and paste your review from pissedconsumer.com into the email as well.Thank you,Maytag Social Media Relations

Review
#1253336 Review #1253336 is a subjective opinion of poster.
Product
Maytag Mvwb955Fw1 Washing Machine
Cons
  • Poor customer support
Reason of review
Bad quality
Loss
$1500
Preferred solution
Full refund
Tags
  • Top Load Washer Model mvwb955Fw1

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.7
Details
Bought and had installed in a kitchen remodel in May 2012. Came with a 10 year warranty on certain parts. The dishracks were part of that warranty. Both dishracks have flaws in the plastic coating over the metal so that the metal is rusting in a few spots. When I...
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Review
#1761788 Review #1761788 is a subjective opinion of poster.
Pros
  • Clean look
Cons
  • Cheap failed parts for max profit
Reason of review
Warranty issue
Loss
$700
Preferred solution
Let the company propose a solution
Tags
  • Rusty Dishrack

Don't do it | Maytag review

1.5
Details
Don't do it - Maytag review
Don't do it - Maytag review
I'm so upset with my Maytag Bravos XL. I wish I returned it right from the start. Now I just have years of complaining about it. It's not like you can go out and buy another $700 item. My not so dirty clothes come out dirtier than when I put them in. I have tried clear detergents and fabric softeners, different cycles - even the deep water wash isn't working on the darks. I'm so frustrated. My sister-in-law has a new Maytag and loves it, so obviously they figured out the problem - but what about all of us that spent hundreds of dollars on a horrible working machine - any response from Maytag????
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Review
#1709438 Review #1709438 is a subjective opinion of poster.
Cons
  • Product is garbage
Reason of review
Bad quality
Loss
$500
Preferred solution
Significant rebate toward the cost of a replacement
Tags
  • I Hate My Maytag Washer

Contact Maytag Customer Service

Website:
Mailing Address:
553 Benson Road
Benton Harbor, Michigan 49022
United States
Phone:
(800) 344-1274
All Maytag Contacts

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Latest Question

Maytag Questions
1.7
Details
Do NOT buy the Bravos XL High Efficiency Washing Machine - Maytag review
I purchased the Bravos XL high efficiency washing machine thinking I was going to get an excellent machine after the front load machine I purchased was a dismal failure. This supposedly being one of the "high end" machines I can't tell you how disappointed I am and mad...
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Review
#1751534 Review #1751534 is a subjective opinion of poster.
Pros
  • I see no pros at this time
Cons
  • Quality of product no recall known problem
Reason of review
Bad quality
Loss
$719
Preferred solution
Let the company propose a solution
Tags
  • Washing Machine
  • Rust Problem
  • Model Mvwb880Bwd