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Three years ago I purchased a Maytag MFW9600SQ1 Front load washer, along a Maytag refrigerator and gas dryer. In Canada this washer cost $1243 including taxes. I was told by the dealer that this machine was one of Maytag's better products. This washer does approx 3...
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69 comments
Anonymous
#1824858

Very upset, I have to wash my clothes twice .3 hours can you imagine 3 HOURS . ONLY 3 INCHES OF WATER .MY WASHER. IS ONLY 4 MONTHS OLD WHAT A RIP 0FF .

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ID
#260134 Review #260134 is a subjective opinion of poster.
Loss
$1243

Don't buy maytag.

My $600 plus dishwasher is not working. Needs new panel. This was purchased in August 2018 so it's a little over a year old.
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ID
#1800537 Review #1800537 is a subjective opinion of poster.
Product
Maytag Dishwasher

Maytag - Never get extended warranty.

1.5
Details
Dryer I think has burned out bearings. Maytag repairman over 3 times this week and the problem is worse! He claimed he has replaced every part including the motor. Sounds like a scorched cat inside when I turn it on. Either belt or bearings. He did not repair the washer right either. They are junk and their repairmen are incompetent will never get extended warranty since they can't seem to fix them. If they send over the same knucklehead a 4th time I am going to stuff him inside and let him listen to the screeching for an hour.
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ID
#1798106 Review #1798106 is a subjective opinion of poster.
Product
Maytag Dryer
Preferred solution
Full refund
Tags
  • Do Not Buy Maytag

Maytag - Talk to previous owners before buying

1.0
Details
Didn't wash clothes properly. Liquid detergent is dispensed with water in 3 second intervals as drum is turning. Some clothes get a squirt of detergent but no water. The clothes become stained from the dye in detergent. By the time the machine has enough water in it to start washing [approximately one fourth full] the stain from detergent has set and does not come out. When washing ONE full size bed comforter, the machine is moving the load, part of the comfortable remains over the center of the drum and does not get agitated- WASHED- it remains dirty.
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ID
#1798055 Review #1798055 is a subjective opinion of poster.

Maytag - DON'T BUY THIS PIECE OF ***

The water level is horrible, I have to add 2-3 buckets of water to barely cover the clothes. Using the deep water wash is a waste unless you have a large load. And the grinding, growling noise is most irritable, even the cat runs away. Sure wish I could get my money back and get an old fashion simple washer.
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ID
#1797019 Review #1797019 is a subjective opinion of poster.

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Verified Reviewer

Maytag - Customer Service is terrible!

1.8
Details
Maytag - Customer Service is terrible!
Washing machine is 4 years old and main shaft rust so bad that the splines that drive the agitator are completely gone. Maytag says it is because water got on the spline, The splines are in the base of the drum that fill up with water, they are under water every time the drum fills up, so that's obviously their design flaw. Wanted to offer no help and just kept kicking the can down the road. Stay away from their products by all means.
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ID
#1790260 Review #1790260 is a subjective opinion of poster.
Pros
  • Clean look
Cons
  • Customer service is non existant
  • Getting ripped off
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Horrendous Customer Service
  • Better Business Berau
  • Maytag Extended Warranty
  • All Maytag Appliances

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
I thought it was my imagination when my clothes came out dirty with lint and deep wrinkles, then came the noise! Had a trusted repairman out and the gear box/transmission, whatever you wanna call it is going out and it sounds like the washer is going to launch into...
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ID
#1789768 Review #1789768 is a subjective opinion of poster.
Pros
  • Top loading machine
Cons
  • Quality of product no recall known problem
Preferred solution
Let the company propose a solution
Tags
  • I Hate My Maytag Washer

Maytag - The worst washing machine

2.3
Details
It doesn’t release enough water to actually wash our clothes. I actually have to first run a rinse with no spin to trick the washer into thinking there is more clothes. I really want to get a new washer, but I can’t justify selling this piece of crap to someone else.
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ID
#1788832 Review #1788832 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Maytag - Chose another brand

1.0
Details
Bought 5.2 cubic foot Maytag washer at Costco. Timing mechanism is not consistent. 95% of the time, the wash cycle is only 5 MINUTES. This is with the settings at max for the dirtiest clothes AND the deep clean button pushed. Called Maytag service number. They could not help. Suggested I call a repair man. REALLY? Repair man could not tell me why it was doing this or even WHAT controlled timing. Really? Notice that they don't even sell this particular unit anymore. Wonder why. Costco replaced the unit. Guess what? It does the same thing.
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ID
#1786958 Review #1786958 is a subjective opinion of poster.
Pros
  • Appliances look nice
Cons
  • Wastes time water soap money electricity
Loss
$1000
Preferred solution
Deliver product or service ordered
Tags
  • Bad Timer

BEWARE of all MAYTAG appliances

1.0
Details
We purchased a model home from a builder with all Maytag appliances a year and a half ago. We still have the plaques attached to the appliances that say (10 year warranty). The warranty covers NOTHING!!! The microwave light burns 24 hours a day because it wont turn off, the refrigerator ice maker broke only a few months after we moved in and now the top oven is under calibrated and the bottom oven burns. Maytag is NOT covering anything. People, please, DO NOT PURCHASE MAYTAG PRODUCTS!! I used to say, thing were built to self-destruct in 5 years but this is ridiculous. Do not buy!!!
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ID
#1784812 Review #1784812 is a subjective opinion of poster.
Pros
  • Appliances look nice
Cons
  • Do not perform
Loss
$5000
Preferred solution
Let the company propose a solution
Tags
  • All Maytag Appliances

Contact Maytag Customer Service

Website:
Mailing Address:
553 Benson Road
Benton Harbor, Michigan 49022
United States
Phone:
(800) 344-1274
Contact Maytag Customer Service

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BEWARE of all MAYTAG appliances

1.0
Details
We purchased a model home in 2018 from a builder a year and a half ago. The builder put all Maytag appliances in the house in 2016. I still have the plaque in each appliance the says 10 year limited warranty and let me tell you, the warranty is more than limited. It pretty much covers NOTHING!!! We have had an issue with every appliance and nothing is covered. The ice maker broke only a few months after we moved in, the microwave light cannot be turned off (so it burns 24 hours a day) and now the double ovens are not cooking to temperature. The upper oven bakes 25 to 40 degrees under what it is set and the bottom oven burns everything. So people, pay attention, do NOT purchase MAYTAG because you will be sorry if you do.
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ID
#1784786 Review #1784786 is a subjective opinion of poster.
Pros
  • Look good
Cons
  • Built ot self distruct immediately
Loss
$5000
Preferred solution
Let the company propose a solution
Tags
  • Microwave Oven Refrigerator