washer service machine warranty customer service customer repair problem dryer washing machine
Most helpful review
Three years ago I purchased a Maytag MFW9600SQ1 Front load washer, along a Maytag refrigerator and gas dryer. In Canada this washer cost $1243 including taxes. I was told by the dealer that this machine was one of Maytag's better products. This washer does approx 3...
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68 comments
Anonymous
#1626238

What ever happened to the appliances our parents had when we were kids i dont recall mine buying new ones when i was growing up. Its the companys they build *** knowing damn well you will buy another piece of plastic china *** China takes the money from selling their plastic *** and buys up U.S.

debt with it. We have to end this problem of buying their little trinkets with flashing lights b4 iys too late

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Review
#260134 Review #260134 is a subjective opinion of poster.
Loss
$1243

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Verified Reviewer

Buy a different brand | Maytag review

1.0
Details
My washer was 18 months old. Of course, out of the normal warranty. That fake-ass 10 year warranty stamp doesn't cover anything. We are just a 2 person household and do normal washing. Our gearcase broke and leaked water all over the floor. Maytag decided not to cover this part. Our appliance repair guy who owns the company said he has never seen this problem in a washer under 5-6 years old. We chose not to pay the 400.00 to repair and just bought a new LG Washer. Screw Maytag.
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Review
#1767252 Review #1767252 is a subjective opinion of poster.
Cons
  • Quality
Reason of review
Bad quality
Loss
$459
Preferred solution
REPLACE THE PART AT NO CHARGE AND PAY THE REPAIR BILL
1.6
Details

Update by user Jan 17

This washer needs to be recalled and customers compensated.... I will be happy with an exchange or a sizable loss.

Of course, the company is reputable but come on, do you use this machine in your house? What an awful machine. 1.

Not enough water in loading2. Clothes do...

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Review
#1764326 Review #1764326 is a subjective opinion of poster.
Product
Maytag Mvwc565fw Washing Machine
Cons
  • Poor product quality and no refund
  • Lack of customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$565
Preferred solution
Full refund
Tags
  • Poor Set Up

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Verified Reviewer

Don't spend a lot of money on equipment,you will replace it in ten yrs anyway | Maytag review from Nampa, Idaho

spline of basket drive shaft failed resulting in agitator/wash plate failure. crap steel, There telling me this isn't covered under their 10 year warranty.Parts alone; transmission,wash-plate,tub seal,labor,is more than a new machine
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1 comment
Anonymous
#1812003

Thanks for the info!

Review
#1764296 Review #1764296 is a subjective opinion of poster.
Reason of review
Warranty issue
Preferred solution
use better quality steel
1.0
Details
I thought we were making a great choice upgrading from an old off brand washer and dryer. Spent money on "best" model... the Bravos washer is junk! Clothes come out still dirty, not even wet in spots, and all my dark loads have white residue on them! I don't use liquid...
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1 comment
Anonymous
#1812166

Totally agree. So disappointed. I have the same experience with mine.

Review
#1764288 Review #1764288 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.7
Details
Bought and had installed in a kitchen remodel in May 2012. Came with a 10 year warranty on certain parts. The dishracks were part of that warranty. Both dishracks have flaws in the plastic coating over the metal so that the metal is rusting in a few spots. When I...
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Review
#1761788 Review #1761788 is a subjective opinion of poster.
Pros
  • Clean look
Cons
  • Cheap failed parts for max profit
Reason of review
Warranty issue
Loss
$700
Preferred solution
Let the company propose a solution
Tags
  • Rusty Dishrack

Never buy there junk | Maytag review from Weslaco, Texas

1.0
Details
poor washing and wrinkling problem
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Review
#1759992 Review #1759992 is a subjective opinion of poster.
Product
Maytag Washing Machine
Reason of review
does not wash and wrinkles clothes
Loss
$500
Preferred solution
Let the company propose a solution
1.6
Details
Today exemplifies my dissatisfaction with the Maytag Bravos XL MCT set of washer and dryer. It took from 8 a.m. - 2:45 p.m. to do three loads of clothes for 2 people for a week. (Laundry should not be an all day job.) There was no time between loads. The machine has a...
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Review
#1756469 Review #1756469 is a subjective opinion of poster.
Pros
  • Large capacity
Cons
  • Greatly increase laundry time with more wear and less clean
Reason of review
Bad quality
Preferred solution
Provide evidence that future product development works to minimize the practical problems experienced. Find real solutions for real laundry.
Tags
  • Disappointed In Maytog Bravos Xl

Don’t buy! | Maytag review

1.0
Details
We bought brand new at Lowes April 26, 2018. Its a year and 8 months old and the computer went out. Its not covered and is worthless. They want $565 to repair we can go buy a brand new but, it wont be a Maytag and it wont be computerized as the repair guy says theyre junk. And it cost $115 to diagnose
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1 comment
Anonymous
#1802878

We bought Maytag washer at Lowes, they took.it back. Lasted 5 days!

If, you are looking for a washer, read these reviews!!! All of these people are not making this stuff up!!

Review
#1754436 Review #1754436 is a subjective opinion of poster.
Product
Maytag Dryer
Pros
  • Non
  • Looks nice
Reason of review
Damaged or defective
Loss
$565
Preferred solution
Let the company propose a solution
Tags
  • dontbuymaytag
1.7
Details
Do NOT buy the Bravos XL High Efficiency Washing Machine - Maytag review
I purchased the Bravos XL high efficiency washing machine thinking I was going to get an excellent machine after the front load machine I purchased was a dismal failure. This supposedly being one of the "high end" machines I can't tell you how disappointed I am and mad...
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Review
#1751534 Review #1751534 is a subjective opinion of poster.
Pros
  • I see no pros at this time
Cons
  • Quality of product no recall known problem
Reason of review
Bad quality
Loss
$719
Preferred solution
Let the company propose a solution
Tags
  • Washing Machine
  • Rust Problem
  • Model Mvwb880Bwd

Contact Maytag Customer Service

Website:
Mailing Address:
553 Benson Road
Benton Harbor, Michigan 49022
United States
Phone:
(800) 344-1274
All Maytag Contacts

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Latest Question

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Do not buy a Maytag washer

purchased a maytag washer in July 2019 nothing but junk. wash four three hours and the cloths are still not clean
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Review
#1750133 Review #1750133 is a subjective opinion of poster.
Product
Maytag Washing Machine
Reason of review
Return, Exchange or Cancellation Policy
Loss
$569
Preferred solution
Full refund
Tags
  • Maytag Top Load Lemon