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Maytag - Worst customer service I’ve experienced

Product under warranty. Agreed to call me several times. Will not follow up with dealer or me. Freezing food in cabinet. Wonderful Maytag experience.
2.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1237744
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After 4 months of trying to have my Maytag (manufactured by whirlpool) dishwasher repaired, it was deemed nonrepairable. Truly a festival of errors. Wrong parts ordered. Parts arriving damaged. Parts "re-engineered" and would not fit properly. Since the dishwasher was...
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2.1
I didn't like
  • Way i was treated
#1236033
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After reading the last review I am horrified to admit our Magtag has exactly the same problem. Same model same rust. Same model. The problem is in the same place back left corner. What do we do next. We even got the warranty extended to buy and use the cleaner....
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2.5
#1234849
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I have A Brand New Maytag 4.7 cf High-Efficiency Top Load Washer Model with Powerwash. Model#MVWB766FW. From the First time I ran a cycle it has made a very loud offensive sound. Three different technicians have come out, none of which took the time to hear the actual...
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1.4
I didn't like
  • Lack of ability to resolve the problem
  • Lack of customer service
#1229891
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3.5 years old , bought a 3 year extended warranty from Lowe’s , started peeing on the floor , ruined my laminate flooring, Lowe’s warranty starts on day one. They acted like they’d fix it but decided not to when it was determined the pump assembly was bad. Tried to...
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1.3
I didn't like
  • Dont stant behind their product
  • Period of working
#1228173
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Very disappointed with this washer. Spent over $700.00 dollars on this piece of crap which never worked right from the day I bought it. It never seemed to get the clothes clean, because it would hardly put enough water in the tub to cover the clothes. Had to have it...
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WP2008
WP2008

Hello MustyMonitorLizard, we would like to inquire further about your review with you. Please email us at Maytag_Reviews@Maytag.com, with your name, phone number, street addre...

1.6
I didn't like
  • Washer did not last as long as it should have
  • No good online troubleshooting from maytag
  • Did not wash good
#1226123
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Washer is only 2 years old. Has never worked properly. Esp the water cycle. Wish I had gotten my old Kenmore with the agitator fixed. Years ago Maytag was a premium product. What went wrong and is there anyone from the company that will help with the issue. Doesn't do...
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WP2008
WP2008

Hi AgreeableTurkishAngora, we would like to inquire further about your review with you. Please email us at Maytag_Reviews@Maytag.com, with your name, phone number, street addr...

1.0
#1224118
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Had a problem with a loose dryer paddle. Called requesting help for an online document to assist me in repairing. All I got was "call a Maytag Repairman". Living on a fixed income (disabled vet) makes it difficult to find funds for trip charges, repair, etc. After...
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WP2008
WP2008

Hello SaltyFlea, We would like to inquire further about your review with you. Please email us at Maytag_Reviews@Maytag.com, with your name, phone number, street address, zip c...

3.4
I didn't like
  • Customer rep attitude
#1222191
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3 weeks ago I reported that my 1200 commercial capacity washer needed service for a malfunctioning lock mechanism which has put my washer on the fritz. We opted for this larger size because of our large family. Maytag arranged a local service tech to repair it. Two...
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WP2008
WP2008

Hello OrangeCarolinaDog, we would like to inquire further about your review with you. Please email us at Maytag_Reviews@Maytag.com, with your name, phone number, street addres...

1.5
#1220405
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We purchased a new refigerator 2 years ago we have had it fixed 5 times now and the thing cost me over 2000.00 dollars . I highly recommend if you buy a Maytag appliance buy the extended service plan you will need it . They have been to my house 5 times in 2 years to...
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WP2008
WP2008

Hello AssuredSlug, we would like to inquire further about your review with you. Please email us at Maytag_Reviews@Maytag.com, with your name, phone number, street address, zip...

1.0
#1219559
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