Maytag Reviews

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Three years ago I purchased a Maytag MFW9600SQ1 Front load washer, along a Maytag refrigerator and gas dryer. In Canada this washer cost $1243 including taxes. I was told by the dealer that this machine was one of Maytag's better products. This washer does approx 3...
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78 comments
#2067119

I had the same issue. It failed during first year and they repaired.

Now having same issue.

Maytag told me not recalled, so out of luck. I told them many complaints for that model but does not matter.

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#260134 Review #260134 is a subjective opinion of poster.
Location
Toronto, Ontario
Loss
$1243

Dissatified

1.5
Paid over $800 for something that does not clean laundry. Water level controlled by sensors and does not even cover than completely. Agitation is non-exsistant. Clothes just swish slightly back and forth. Using water from a hose to add to get the water level up. Whites come out just as dingy as when you put them in and dress shirts still have spots of food or regular daily activity on them when done. Takes over an hour to do a load. If you can just repair your old one even if it cost some bucks, you'll be better off.

User's recommendation: Do not buy a Maytag Washer or any that are using the federal mandate water sensor control and no agitator.

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#2080238

"Using water from a hose to add to get the water level up".. You created a bigger problem. Don't tell them you did this.

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#2987609 Review #2987609 is a subjective opinion of poster.
Location
Clovis, California

BLOW YEARS OF STEAM OFF

1.0
THE WASHER DOES NOT GET ENOUGH WATER WHEN THE LOAD IS DONE SPOTS THAT DID NOT GET WET IVE BEEN YEARS OPENING THE MACHINE BETWEEN CYCLES AND ADJUSTING THE CLOTHING OTHERWISE LIKE OTHERS SAY FREIGHT TRAIN OR JET NOISE DONT EVEN THINK ABOUT WASHING ONE SET OF SHEETS ALL TANGLED IN A BALL AND TWISTED THE MACHINE HAS EVEN MOVED AND BLACK SPOTS SHOWING UNDER THE MACHINE IM JUST PREPARED TO NEVER GET ANOTHER MAYTAG AND I WANT A MACHINE WITH AN AGITATOR NO REPAIRS !!! $$$$ I WANT OUT IM PREPARED FOR A NEW MACHINE MVWB725BWO BRAVOS XL TOP-LOADING MAGTAG DESERVES A RECALL

User's recommendation: AVOID MAGTAG WASHING MACHINE.

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#2964245 Review #2964245 is a subjective opinion of poster.
Location
Whiting, New Jersey

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In the 5 months since we have purchased our Washer, there have been several problems with the rinse and spin cycle actually getting the clothes spun dry. several times I have had to redo that cycle.

There is no agitator, which causes the clothes to spin and end up in a very wet blob in the tub. It's not spinning the water out as expected, and I am very disappointed in this machine and want it replaced with a washer with an agitator or total refund. We've had Maytag washers for the past 55 years and was always happy with them, but this one is a bunch of crap....

User's recommendation: Save your money and buy a different brand.

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#2957670 Review #2957670 is a subjective opinion of poster.
Location
Mchenry, Illinois
Product
Maytag Washing Machine
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Washer not workign in 8 months

1.0
Maytag - Washer not workign in 8 months
Update by user Oct 06, 2021

Always sitting in limbo. Who knows when a new one will be replaced.

Then I have to wait at least another month for it to be delivered. I physically cannot go to a laundromat.

Original review updated by user Oct 05, 2021
Customer service is awful. No one knows what is going on. I have called multiple times, sit on hold an hour each time. E-mailed, no one knows what is going on. Wrote the BBB. My washer is not agitating, I am now FINALLY to get a new replacement machine. NO ONE can fix my washer(no DO NOT BUY a MAYTAG or Whirlpool(same company now)one nearby, not enough workers and backed up) and it is still under original warranty. So here I sit, waiting to be notified that they have my new washer. But then I have to order a delivery date, and this alone will take at least 4 weeks for it to be delivered.

User's recommendation: do not buy maytag or whirlpool.

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#2939655 Review #2939655 is a subjective opinion of poster.
Location
Clintonville, Wisconsin
Cons
  • Quality
  • Warranty is useless
  • No one answered my phone call
Preferred solution
Full refund

My washer just tore my 300.00 sheets

4.4
We have service appt sept 28. Wont fill enough water.! Lack of water tears clothes. Local place where we bought them is blaming govt. regulations to save water!
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#2900304 Review #2900304 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania

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Second time I've had to repair it,

1.6
had it 4yrs and this is the second time I've had to repair it,this time the main control printed control board shorted out,and cost is about 250.00 not to happy. When I thought I bought one of the best

User's recommendation: If you get #835 GET EXTENDED WARRANTY YOU WILL NEED IT.

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#2889511 Review #2889511 is a subjective opinion of poster.
Pros
  • Nice machine when it works
Cons
  • Bought washer and dryer as a set and both are giving me trouble
Preferred solution
The machine fixed

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Refrigerator door poorly designed.

1.0
Top of refrigerator door seal not sealing properly as it only makes 2mm contact with the fridge body; for about 8 CM from handle to hinge side of door. Thus creating a lot of water in fridge resulting in the unit cooling vents freezing up and the fridge no longer cooling. Also it's rather messy wet in fridge compartment! And to say I trusted MAYTAG!

User's recommendation: Buy another from another manufacturer.

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#2873270 Review #2873270 is a subjective opinion of poster.
Cons
  • Service take forever
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

Washer not working

I bought a Maytag washer Aug 21, 2017...Maytag Bravos MCT model# MVW655DW has been repaired by a repairman 3 times in the 4 years to the tune of about $350.00. Now it needs a Mother Board -$450.00!! Have tried to actually speak to a customer service agent to no avail. Don't know where to turn. Not a great way to treat your senior citizen customers!!! ESPECIALLY

User's recommendation: Don't buy Maytag.

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ID
#2873252 Review #2873252 is a subjective opinion of poster.
Loss
$350
Preferred solution
Let the company propose a solution

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Refrigerator top of door seal improperly aligned OR poorly designed! 33" top freezer unit

1.0
Fridge creating a lot of water due to door not sealing properly. Resulting in freezer cooling vents freezing up and unit stops functioning/cooling!

User's recommendation: Buy another product!

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#2873229 Review #2873229 is a subjective opinion of poster.
Location
Chilliwack, British Columbia

Fed up

I tried for hours to reach Maytag Canada and by far they are the worse company to get in touch with . You simply cannot reach anyone forget about chat when I finally get a person for tech help tech help they cannot help and tell u to pay for a tech . I will never buy a Maytag for the simple reason they sell u a product then totally ignore .I give them -10 of 10
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#2870457 Review #2870457 is a subjective opinion of poster.
Location
Chambly, Quebec
New Reviewer

Poorly designed spin cycle

2.0
Bought brand new, 1st year had to get warranty to reset machine because spin cycle kept walking the machine 2 off its location no matter how you arranged the clothes in the basket and how well the floor is leveled. To top loader design and auto balance feature suck.. I am sick and tired of baby sitting the spin cycle in fear that I have to call the Tech guy to reset and not to mention spending an additional 30 to 40 minutes more for the cycle to complete, sometimes wringing the clothes with my own hands.. The wife is sick of it and so am I.getbecause Not sure what to get bea

User's recommendation: Do not by this too loader model!! I am researching the front loader model.

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ID
#2861417 Review #2861417 is a subjective opinion of poster.
Pros
  • Washing
Cons
  • Spin cycle
Loss
$300
Preferred solution
Price reduction

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Verified Reviewer New Reviewer

Dishwasher

2.0
Today, I just got fed up with my Maytag dishwasher it never dries my dishes. It's just a year old and I have to hand dry most of my dishes. I hate it.

User's recommendation: Buyer Beware!!!

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#2854837 Review #2854837 is a subjective opinion of poster.
Location
Schenectady, New York
Preferred solution
How to get it to dry my dishes
New Reviewer

Second failure of maytag washer

1.2
purchased a new maytag washer from lowe's on 9-17-19.replacement for a 20 year old Kenmore that still worked but was starting to make weird noise. maytag model MVWB765FW. Washer failed March of 2020. The water pump failed. New one was installed on 4-2-20. Machine failed again, same part 8-28-21, as of today 9-6-21 still no fix. lowe's and maytag don't give a *** about customer problems!!!Wewill

User's recommendation: will never buy another maytag product.

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ID
#2845478 Review #2845478 is a subjective opinion of poster.
Location
Hanover, Pennsylvania
Loss
$1100
Preferred solution
Apology
New Reviewer

Washer issue

Drum issue makes a horrible sound when spinning a load won't wash at all I know I'm still under warranty
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ID
#2842853 Review #2842853 is a subjective opinion of poster.
Location
Toronto, Ontario
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

Resolved: Maytag washer problems

1.0
Update by user Oct 04, 2021

Company fixed the issue and I have been provided with settlement agreement.

Update by user Oct 04, 2021

Maytag contacted me and gave me too choices. I took one of them

Original review posted by user Sep 04, 2021
Washer quit draining the water Maytag sucks !!!! I had a Maytag washer the wasn't even 10 years old. Had a repairman come to fix it. He said it would cost me more to fix than buying a new one. Stupid me I bought another Maytag in 2017.Having a lot of problems with it. Having a Maytag authorized repairman coming .Just service call is $100.00 NEVER BUY A MAYTAG WASHER !!! Tried to get in contact through their e-mail website but it wouldn't let me. So I posted on Facebook . Wish I would have checked complaints before buying

User's recommendation: DONT BUY MAYTAG !!!!

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Resolved
ID
#2840997 Review #2840997 is a subjective opinion of poster.
Preferred solution
free repair

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