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Bought and had installed in a kitchen remodel in May 2012. Came with a 10 year warranty on certain parts.
The dishracks were part of that warranty. Both dishracks have flaws in the plastic coating over the metal so that the metal is rusting in a few spots. When I called several months ago the person said they would send the upper rack and the other rack wasn't available. Never got any kind of follow-up.
Checking today I see the racks are not available and will not be available.
No longer produced and it has only been 7 years.
I guess my thought was since it was Maytag it would last forever and the warranty was a nice plus.
Come to find out the warranty is a joke.
Do not pay any more for a Maytag than you would for any other cheap dishwasher. Think of it more like a throwaway once something breaks.
Reason of review: Warranty issue.
Monetary Loss: $700.
Preferred solution: Let the company propose a solution.
Maytag Pros: Clean look.
Maytag Cons: Cheap failed parts for max profit.