Product: Maytag Repair Clear all filters (65 of 65 reviews match)
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Maytag Repair Review

2.0
Details
Appliances are garbage. Broken within months, customer service is awful, and they still haven't fixed it after 4 weeka.
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Review
#912147 Review #912147 is a subjective opinion of poster.
Service
Maytag Repair
Reason of review
Bad quality

MayTag Extended Service Plans (other names Assurant Solutions, Whirlpool)- Beware!!

1.0
Details
I have a MayTag Extended Service Plan (other names: Assurant Solutions, "seller Whirlpool") on my Viking stove with a PO Box in Rapid City, SD. The negative reviews I read online confirm my experience with this plan. My multiple calls go to a call center in Asia. One big concern in addition to not providing me with someone to repair my stove, is they don't seem to vet carefully the people they send into your home. I called the provider they authorized only to hear a message to callers saying he was "making life changes" and wasn't taking calls. He sounded depressed and unstable. I am a woman and am not comfortable letting such people in my home. My multiple calls to MayTag to get another repair technician receive the same answer- we will call you by 5pm, which they never do. They say they are "recruiting," but ignore the list of Authorized Viking repair tech I provided them, probably because they want the cheapest, meaning least qualified and least trained person so they don't have to pay them much. It has been so much stress and aggravation that my advice is not to get a MayTag Extended Warranty plan. Better to pay more for a job done well and at less personal safety risk. Use someone from the Manufacturer's authorized repair list. That is no guarantee, but a more promising beginning....
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Review
#852845 Review #852845 is a subjective opinion of poster.
Service
Maytag Repair
Cons
  • Not meed stated contract obligations of extended warranty
  • Poor customer support
Reason of review
Warranty issue
Preferred solution
Deliver product or service ordered

Maytag Dyer

1.0
Details
I am replacing the heating element on my Maytag dryer MFW 9600 mode for the second time in less than two years. I spoke with their customer service person and she matter of factly told me it was too bad but they will only the part for 90 days. So with this second repair I am approaching the cost to purchase a new machine. Ironically I bought a Maytag for its perceived reliability. Disappointing and I will not be buying their products again unless they are willing to stand behind their products for more than 3 months. Anyone have advice here?
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Review
#685623 Review #685623 is a subjective opinion of poster.
Service
Maytag Repair
Cons
  • Not responsive customer service
Reason of review
Bad quality
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Maytag customer service

Maytag in Mercer, Pennsylvania - Stove 4452BDW junk circuit board.

The more button does not work, sad to find out this problem is on going and known problem. Expensive and needs to be fixed free for all those who have the issue, and it keeps repeating itself. I should not have to pay the expensive part and the installers for Maytag cost are on the highter scale due to their "quality" . Not the case here and not getting the response I need. What can be done to get this repeated repair done and overwith. Should have to have a recall, and a least the part for free. I hope they wish up and have a good pr department.
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Review
#635660 Review #635660 is a subjective opinion of poster.
Service
Maytag Repair
Cons
  • No replacement part
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Let the company propose a solution

No warranty support for Maytag

Our dishwasher failed after 6 months. Called to get a warranty repair. First scheduled the repair for thanksgiving day which was three weeks out. Had to reschedule with the repair contractor because they weren't working thanksgiving day. Been four weeks now and still no repair work. The repair contractor showed up for five minutes and left to order a new control panel. Got a different story every time we talked to them on when something would happen. Still waiting with no idea when anything will happen. Maytag quit replying to us after the first complaint about a Thanksgiving Day repair schedule. Their commercials on repair guys with nothing to do is bull and their customer support doesn't exist.
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Review
#564965 Review #564965 is a subjective opinion of poster.
Service
Maytag Repair
Cons
  • Unresponsive service
  • Customer service and repair
Reason of review
Poor customer service
Loss
$500
Preferred solution
Deliver product or service ordered
1.4
Details
Bought in June 2013 and so far big troubles. First problem the water discharge stopped draining and overflowed ruining floor tile and wooden floor under it. Your repairman came out, knew what the problem was and fixed it by making bigger hole for the water to drain. ...
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Review
#553299 Review #553299 is a subjective opinion of poster.
Service
Maytag Repair
Reason of review
Damaged or defective
Loss
$1200
Preferred solution
Full refund
Tags
  • No Ice

Maytag - Refrigerator didn't work right out of the box

Purchased a Mft2976 Refrigerator on Sept. 16 2014 it never worked the first day we contacted the sales person which contacted maytag repair center and thay show up on Oct. 8 2014 Now we know it has a bad coil that has to be ordered and unknown when it will be in we ask Maytag to replace the refrigerator since it didn't work right out of the box they said it would have to be repaired this is Oct 12 2014 we still don't know when we will have a refrigerator We will never buy another Maytag product isince thay own several different brand names the quality has went way down and no customer service.
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Review
#545494 Review #545494 is a subjective opinion of poster.
Service
Maytag Repair
Cons
  • No customer service
Reason of review
Damaged or defective
Loss
$2000
Preferred solution
Replace it with a new one that works with extra warrant at no extra cost or refund total purchase price

Maytag refrigerator stopped working extended service a joke

My refrigerator stopped working at noon last THURSDAY when the motherboard went crazy. I was told by the extended service people that no one could come until MONDAY because of the weekend! Other repair people work on the weekend so I suppose Maytag doesn't pay for that. Now, Monday, I called the provider to make sure they were coming and that they had a motherboard on the truck. Yes, they are coming but this is a call just to see what is wrong, not to fix the problem. I have spent over $100 on dry ice so far. To make matters worse, over the weekend Maytag changed their call system for extended service to India or Pakistan. I didn't understand but every 5th word the person said! With your service plan you get the right to call and have someone answer the phone 24 hr. per day but that doesn't mean you will get timely service!
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Review
#539937 Review #539937 is a subjective opinion of poster.
Service
Maytag Repair

Maytag - Repair Review from Morrow, Ohio

Maytag washer MVWC400XWL purchase date 9/16/2911. Will not turn on at all repair man checked all..Control Panel needs replaced $400.00.. so we need another washer. WE WILL NEVER BUY A MAYTAG PRODUCT AGAIN. This hapoened to us 30 yrs. Ago with another maytag washer...But we took a chance and bought another maytag washer years later..and still ni improvement in your product...STAY AWAY FROM MAYTAG ALL TOGETHER..can't believe we have to bur another washer already..
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Review
#537684 Review #537684 is a subjective opinion of poster.
Service
Maytag Repair

Contact Maytag Customer Service

Mailing Address:
Maytag Customer Service
553 Benson Road
Benton Harbor, Michigan 49022
United States
Phone:
(800) 344-1274
All Maytag Contacts

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Maytag in Riley Brook, New Brunswick - WARRANTY WORK SUCK IN

1.0
Details
My washer was leaking so they said it was a lifetime warranty on it the repairman come & when the job was done I got a bill for $557.27 may tag would not cover it, no communications between them & the repair man. These big companies can do what ever they want & nothing we can do about it. there should have been a written report telling the customer what was wrong instead of saying it is leaking all right. I could have bought a brand new one for that price. I will never buy anything with Maytag on it again & will tell everyone I know not to buy any. PISSED OFF CUSTOMER
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1 comment
Anonymous
#874318

Bought maytag washer MVWC400XWL in sep. 2011..will not work..NEEDS NEW CONTROL PANEL $400.00..WHAT THE ***...I mean..3 yrs..We will never buy another Maytag product...EVER

Review
#529284 Review #529284 is a subjective opinion of poster.
Service
Maytag Repair
Reason of review
Poor customer service
Loss
$557
Preferred solution
Price reduction