This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Maytag - DON'T BUY IT!!!!!!!!!!

1.0
Details
Will not rinse properly. Leaves white residue and the pods do not dissolve all the way no matter what water temperature or level or cycle or rinse cycle either.
View full review
ID
#1783906 Review #1783906 is a subjective opinion of poster.
Product
Maytag Mvwc565fw Washing Machine
Cons
  • Does not rinse well
Preferred solution
Replacement
1.5
Details

Update by user Jan 17

This washer needs to be recalled and customers compensated.... I will be happy with an exchange or a sizable loss.

Of course, the company is reputable but come on, do you use this machine in your house? What an awful machine. 1.

Not enough water in loading2. Clothes do...

View full review
1 comment
Anonymous
#1828584

I have had mine less than a year, and I HATE it. no matter what you put in it it takes up to an hour to wash, never enough water to get the clothes good and wet, and it really does not clean well at all, and the thought of having to wash my clothes twice drives me crazy, I want my old Kenmore back, I may look for a working old 2nd hand washer and try to get a few $$ for this machine. Shame on you Maytag.

ID
#1764326 Review #1764326 is a subjective opinion of poster.
Product
Maytag Mvwc565fw Washing Machine
Cons
  • Lack of customer service
  • Poor product quality and no refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$565
Preferred solution
Full refund
Tags
  • Poor Set Up

Maytag washer one year old, died

1.0
Details
Bought a Maytag washer and the whole panel board needs replaced after only 1.5 years!!!!!!!!!!!!!!!!!!!!! I contacted Maytag, no response. Costs more to repair the washer than to buy another one! Very disappointed!
View full review
ID
#1681031 Review #1681031 is a subjective opinion of poster.
Product
Maytag Mvwc565fw Washing Machine
Reason of review
Bad quality
Loss
$600
Preferred solution
another washer!!!!!!!!!!!
Tags
  • Model Mvwc565Fw1
1.0
Details
Brought a top liading washer. Used 40 times and after 2 years wont go through a whole cycle of washing. It just puts water on the clothes and stay that way for hours or days. Call their serivice dept . And they they want me to pay for the diagnostics and the repair. I...
View full review
2 comments
Jayne
#1730094

I am sorry to hear that your washer is down and two years go's by fast. I can tell you what a company two told me.

They the company's only makes their machines cheaply anymore because a lot of people are changing out their machines every three to four years.

They call them instant because of the cheaper parts, believing that people want new ones faster than before and don't mind buying like this. So for those of us who like quality and want are machines to last much longer, well we are out of luck anymore and I don't think we will find quality anymore that time is very much over.

View more comments
ID
#1475053 Review #1475053 is a subjective opinion of poster.
Product
Maytag Mvwc565fw Washing Machine

Update by user Feb 09, 2019

About a week ago, washer completed wash cycle & stopped. The done light was on & also the lid lock light was on. The machine was off but lid was locked.I wiggled the lid several times & it finally unlocked.Since that episode the green light is still visible but machine...

View full review
1 comment
Mandy
#1662312

Dear GlitteringMonteIberiaEleuth. Thank you for your review.

We are sorry to hear of your Washer concerns. We would like to inquire further about your review with you. Please email us at Maytag_Reviews@Maytag.com, with your name, phone number, street address, zip code, model & serial number, and date of purchase, the website that you submitted your inquiry, a brief description of the issue, along with a copy of the review. We look forward to your reply.

Thank you. Maytag Social Care

ID
#1445319 Review #1445319 is a subjective opinion of poster.
Product
Maytag Mvwc565fw Washing Machine
Reason of review
are the lights and sounds normal
Preferred solution
plug another same model machine in and test it
2.8
Details
We just bought a Maytag wash machine which is a top loader with a large tub. The service man said we can not wash large loads since the water level is only partially filled. If I want to do blankets or something large like that I have to go to a laundermat. This was...
View full review
1 comment
Mandy
#1502622

Dear FelineCoral:Thank you for your review. We are sorry to hear of your Washer concerns.

We would like to inquire further about your review with you.

Please email us at Maytag_Reviews@Maytag.com, with your name, phone number, street address, zip code, model & serial number, and date of purchase, the website that you submitted your inquiry, and a brief description of the issue. We look forward to your reply.Thank you.Maytag Social Media Relations

ID
#1281022 Review #1281022 is a subjective opinion of poster.
Product
Maytag Mvwc565fw Washing Machine
Pros
  • Look of the machine
Cons
  • Quality of the machine
Reason of review
Bad quality
Loss
$647
Preferred solution
Full refund
Tags
  • Never Buy Maytag Or Whirlpool
The design engineer for MOD MVWC565FWO, Type 589-01, should receive some kind of award for being able to create a washing machine that can take a fitted king size sheet and a king flat top sheet and, using the "bulky/sheet" setting, take those two sheets and literally...
View full review
ID
#1187160 Review #1187160 is a subjective opinion of poster.
Product
Maytag Mvwc565fw Washing Machine
Cons
  • Washing machine
Reason of review
Bad quality

Lowes - Maytag Washer

1.0
Details
Less than six months ago, we purchased a Maytag washer from Lowes. Once installed, we noticed that it really made strange noises when going from one cycle to another. Sounded like it was going to go through the floor. However, we thought that was just normal as we were told it would make some noise. Now, it is taking over 2 hours to do one load of laundry, regardless of settings. Maytag said that was normal. Maytag essentially wrote me off. Lowe's said call Maytag. Maytag said to call Lowe's. No one wants to do anything but send a service person out for me to pay to probably tell me what I already know. Two hours per load is not normal. The spin cycle is not spinning the water out of the clothes, they are not coming out clean, and I am so angry. Maytag does value customers, nor are they putting out a machine that is reliable. I will NEVER have another Maytag product in my home.
View full review
6 comments
Anonymous
#1320463

You should be mad at Maytag. Why posting to Lowe's?

Meranda
#1320515
@PissedConsumer1320463

When I called Lowes about the problems with the washer, I was told there was not a year's warranty on the product, only 30 days. Other than saying to call the service/parts number, the individual did not offer any other options or assistance.

Given to understand that a service call would come out of OUR pocket, I refused. I posted this review at Lowe's as they carry the machine and other consumers do read the complaints.

Mandy
#1320176

Hi, my name is Marie, and I am contacting you on behalf of Maytag. We would like this opportunity to address your concerns.

Please provide your name, user ID (Anonymous), ID number (1037605), address, phone number along with the model and serial number and date of purchase and the website that you submitted your inquiry. Email to Maytag_Digital@Maytag.com.

Anonymous
#1320028

They are trying to send a service person out who will repair any defects under the 1 year warranty. What are you expecting them to do?

Any appliance you purchase has a warranty that will repair defects.

The warranty does not call for replacement, just repair. They also don't take back used machines just because you don't like it.

Anonymous
#1345498
@PissedConsumer1320028

It goes beyond not liking. It is an inefficient machine that not wastes time, but cleaning products, water and electricity.

As it does not clean or rinse the clothes properly, I am having to rewash most of them. At 2+ hours per load, that means an average of 4 or more hours per load of clothes. Maytag will not take responsibility and said to talk to Lowe's. They will not take responsibility either.

So, it seems I am stuck with a piece of junk that we spent good money to purchase thinking Maytag was a good, reliable product based on our past experiences. According to Maytag, this machine is doing exactly what it was "programmed" to do. In all of their literature there is no mention of how long it takes to do a load of laundry.

I am beyond not liking. I am at the point of wanting to take a sledge hammer to this junk.

Anonymous
#1319834

this is the kind of thing that happens when companies have to cheapen their products to sell them through Lowe's and Home Depot. It's nothing new. John Deere is a perfect example.

View more comments (5)
ID
#1037605 Review #1037605 is a subjective opinion of poster.
Product
Maytag Mvwc565fw Washing Machine
Cons
  • Poor quality
  • Poor quality and poor customer service
Reason of review
Bad quality
Loss
$650
Preferred solution
Full refund
Tags
  • Maytag customer service

Maytag Reviews

  1. 183 reviews
  2. 98 reviews
  3. 20 reviews
  4. 8 reviews
  5. 2 reviews
Maytag reviews