On Jan 31, 2011, we bought a Maytag Bravos Washing Machine, installed (aren't they all) for $538.71. Thirteen months later (yes, just outside the 12 month warranty), we paid Fred's Appliance $239.71 for a "shifter." In December of 2014, the Maytag didn't work, and on January 14, 2015, Fred's Appliance told us we needed a main gear case repair for $496.96.
That's right, the cost of a new one. Yep, less than three years old. The Maytag has a 10 year (second through tenth year) Limited Warranty, apparently limited to a meteor striking your Maytag. I had to pay Fred's $86.35 for the pleasure of their 20 minute visit anyway.
So, for three years use, I paid $538.71 + $326.06(repairs) = $864.77. I called Maytag, many times, to get to the proper decision maker, who offered me a rebate of $75 if I bought a new one of their dogs. I told her, with all due respect, that was pathetic and that I would spread the word.
Go, therefore, and be healed, but don't buy a Maytag/Whirlpool appliance. (We bought a Speed Queen, the ones they use at laundromats, from B&B Appliance).
Product or Service Mentioned: Maytag Washing Machine.
Reason of review: Damaged or defective.
Monetary Loss: $8647.
Preferred solution: Too Late; Maytag offered a $75 rebate if I bought another Maytag. Huh?.