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63 views Maytag - Bravos XL Washer - WHY ISN'T THERE A CLAIM ACTION SUIT YET????
Details Update by user Oct 21, 2019
10/21/2019 - NOT Resolved. NO CONTACT from Maytag or anyone else regarding this issue.
NO HELP OUT THERE?????
Original review posted by user Jun 18, 2019
I purchased Maytag Bravos XL Washer from SEARS August 2017 for over $700 after discounts and price-matching with Best Buy! It has been a nightmare since the first Load! When I purchased all the "reviews" on the Sears Site seemed about like any others - 70% LOVED the product - about 30% HATED it... So who do you believe?
I found out QUICK the HATES HAVE IT! All the complaints I've read on this site (PissedConsumer…) ring true with my nightmare... I've left countless product reviews and EMails with the Sears' site and have gotten absolutely NO REPLY - NO RESOLVE -- Only response was that I CANNOT RETURN the appliance. Also, interestingly, Sears has NOW STOPPED SELLING MAYTAG PROUDCTS all together -- EXCEPT in their LIQUIDATION Store(s)...
1- Clothes do not get wet (I have to add GALLONS OF WATER -which I have to carry from upstairs some 20 stair steps away - just to get the clothes somewhat wet!) -" What an 'Energy Star' Water SAVER!" 2- Clothes come out dingy - dirtier than when they were put into the wash - especially whites & light colors. I'm sure the dark colors are just as "dirtier" but the dark colors can hide some of the dirt! ADD MORE GALLONS OF WATER, SOAP, ETC. - RE-WASH, RE-RINSE, ADD MORE GALLONS OF WATER, SOAP, REPEAT, REPEAT, ETC.
"What an 'Energy Star' Water SAVER!" 3- Clothes STINK and have to be re-washed over and over, rinsed over and over (What n 'Energy Star Water SAVER!"). Between washes, the dirty water becomes trapped between the tub walls, you can hear it splashing around when you jiggle to tub. The longer that water sits, the 'Stinkier' and moldier it becomes! ADD MORE GALLONS OF WATER, SOAP, ETC.
- RE-WASH, RE-RINSE, ADD MORE GALLONS OF WATER, SOAP, REPEAT, REPEAT, ETC. "What an 'Energy Star' Water SAVER!" 4- Washer sets a time for each load, lid locks and you're stuck waiting for these unsuccessful washes to carry through - you can spend six hours trying to clean ONE load - no exaggerating here! The Washer sill set a time of 1 hour 45-minutes for ONE LOAD. You end up having to rewash it 3-4 times to get the clothes partially cleaned - then of course those you put in the dryer are permanently stained with the filth that was left by the washer!
NOTHING WITH THIS MACHINE WORKS! I've tried every setting combination, etc. I'm stuck with this piece of ****! I have NO $$$ to buy a different model and Sears has been NO HELP -other than 'offering a service technician' of course -which requires $$$ - I do NOT have!!!
Kitty01 - Woodstock,GA
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2 comments Kimberly B Kimberly B 7 minutes ago #186****
Update 05/17/2020 > I'm still having to deal with this piece of shII!!! MAYTAG MODEL# MVWB835DW Bravos 5.3 cu. ft. Top Load Washer -- DO NOT BUY IT!!!
DO NOT BUY MAYTAG!!!
DO NOT BUY MAYTAG!! Reply 0 0
View more comments (1) ID#156**** Review #156**** is a subjective opinion of poster.
COMPANY Maytag PROS Sleek look of the washer
CONS Should have recalled Lack of customer service Unresponsive service
REASON OF REVIEW Bad quality LOSS$700++
PREFERRED SOLUTION X-change product for one that works
User's recommendation: DO NOT BUY MAYTAG WASHERS!
Monetary Loss: $790.
Preferred solution: Let the company propose a solution.
Maytag Cons: 1 load requires numerous rewash clothes still not clean, Water remains in inner tub sours and stinks, Must add 2 or 3 gallons of water to load to wet clothes, No help from seller sears or manufacturer maytag, Ruins clothes tears and rips items.