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Poster increased review rating.

Update by user Dec 06, 2020

Company fixed the issue and I have been provided with partial refund.

Update by user Dec 06, 2020

The staff at Maytag is excellent in trying to convince you that they owe you nothing. I received close to a dozen form letters that said "sorry for your lose but it is time to move on..........." I also received several telephone calls which reiterated the same message.So, I did move on to the parent company, Whirlpool, who realized that they manufactured a mechanical mess and listened to my story..

We have settled on an amount that we are both satisfied. Hopefully, my new Maytag will last longer than four years, If not I know know who to call.....................

Original review posted by user Oct 21, 2020

I bought a Maytag washer on 5/20/2016 and it died on 10/20/2020. The agitator plate and the transmission both had stripped bolts and could not be repaired for under the cost of a new washer.

The 10 year limited parts label affixed to the top of the washer is bogus The repair man said I had to buy a new machine. I bought a new Maytag washer for $809.99 from Costco.I thought I was covered for 10 years, so I never thought this would happen. I never received a notice from Sears or Maytag Corporate by mail, e-mail, or telephone that the washer was no longer warranted.

Don't you think I should get a full refund for the cost of the new Maytag of $809.99. I am 77 years old and live on my Social Security....

User's recommendation: Don't trust either Maytag or the retailer to remind you that your warranty has expired.

Product or Service Mentioned: Maytag Washing Machine.

Monetary Loss: $811.

Preferred solution: Full refund.

Maytag Cons: Consumer of their product is not taken into consideration.

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