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Contact Maytag Customer Service

Maytag Phone Numbers and Emails

Toll-Free Number:

  • (800) 344-1274
    US only
Call customer service
Send Message

Customer Service:

  • (800) 688-2002
    Canada Area
  • (800) 643-0961
    Returns appliance cleaners
  • (800) 541-6390
    Returns for water filters
  • (800) 442-9991
    Returns for water filters
  • (866) 698-2538
    Warranty
  • (800) 253-1301
    Whirlpool Customer eXperience Center

Maytag Emails:

Customer Service
General Info
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Is this your business?

Maytag Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Maytag Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call Maytag is 8003441274. 84% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 57% of customers reported contacting a real person successfully.

  • The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.

  • Be prepared for the call as Maytag may ask you for the following information to identify you as a customer: address or zip code, first and last name or phone number.

View full overview ›

How to Contact Maytag?

Most Popular Number:

(800) 344-1274
US only
Total calls: 795 Issues resolved: 13 Last call: Jan 12, 2026

The Maytag customer support number is 1-800-344-1274. You can reach the customer service using this number to get information about their products and services. You can also call them for tech support or installation instructions. The same customer service number can be used for complaints and suggestions. The Maytag customer care contact for Canada is 1-800-807-6777. They also deal with general inquiries and assist with your issues.

If you have questions about your data protection or privacy policy, call Maytag customer service at 1-866-698-2538.

The media representatives can call Maytag phone number for press-related matters: 1-734-812-4124.

You can access the Maytag customer service chat by clicking the Live Chat button in the top right corner of the main page. You can also start the conversation from the Contact Us page by choosing the Launch Live Chat option. Type your question, and the virtual assistant will find the information based on your request. The chatbot can also connect you with a live expert to help you solve your case or answer your questions. You can describe the issue you’ve faced to the live customer care agent and follow the instructions to fix it. Prepare your appliance model and serial number before contacting the Help Center.

The company does not provide Maytag 24-hour customer service. However, you can visit their Product Help Page for troubleshooting tips anytime, day or night.

The Maytag tech support business hours for the USA are Monday through Friday from 8 a.m. to 6 p.m. EST. The helpline for Canadian residents is available Monday to Tuesday between 8 a.m. to 6 p.m. EST and Wednesday to Friday from 9 a.m. to 6 p.m. EST. The live chat operates during the same business hours.

You can also fill out the online form on their Contact Us page, and the customer care team will respond within three business days.

The Maytag customer service email is maytag_digital@maytag.com. You can write to this address for general inquiries and tech support. The customer service team will provide detailed answers to your questions or instructions to fix your problem. You can also email your complaints or compliments to this address.

You can use the online form on their Contact Us page to get in touch with their Help Center. Enter the requested information and your inquiry details, and click Submit.

The privacy policy questions and requests can be sent to whirlpool_privacy@whirlpool.com. For matters regarding press and media, email maytagteam@ketchum.com.

PissedConsumer Club

Contact Information

Maytag Website:

Maytag Help Center:

Corporate Office Address:

Maytag
553 Benson Road
Benton Harbor, Michigan 49022
United States

Other Info (opening hours):

Hours of Operation:

Monday - Friday: 8 am - 8 pm EST

Saturday: 8 am - 4:30 pm EST


Mailing Address:

200-6750 Century Ave

Mississauga ON L5N 0B7

More contact details

Maytag Customer Service Reviews

1.3 / 5
Bad
Cieara Xlo
*** poor automated system

God damn when I ask to speak to a live agent I want to speak to a live agent. Not looping on your automated system, for an hour, with no satisfaction.

Do you want my business or not! I have better things to do than waste my time with an inept company.

Kenlie Kwm
New washer not working

received new washer 7/1 but could not get it to complete washing cycle. called customer service for help but was put on hold for 39 min and 49 sec till finally I hung up. called right back but no one picked up.
very dissatisfied.

Madigan Bdi
Bad machine parts. Replace same parts after 3 to 4 months
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

No human contact. No easy way to make contact with there customer service. Will not buy any of there products again.

Mar F Uot
Defective washer
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I bought a Maytag washer from Maytag/Whirlpool in March 2025. Within 4 days, it started to power on by itself and recycling the washer.

Despite reaching out to customer service and filing a BBB complaint, Maytag offered no help, no replacement, and ignored their warranty.

I would not recommend this brand based on their poor product quality and refusal to stand behind their appliances. Buyers, beware!

How Good is Maytag's Customer Service?

Zyria Lal
Zyria Lal
Feels Disappointed | Oct 25, 2023

She couldn’t have cared less

Read full quote
Corrine D Yle
Corrine D Yle
Feels Disappointed | Aug 16, 2023

Told to go to YOU TUBE for my question….

Read full quote
Jentri Fyv
Jentri Fyv
Feels Disappointed | Apr 23, 2023

Very bad don't buy from them. I've been without a washing machine for 2 months. I want my money back this machine is still under a warranty claim and every part they put on does not fix the issue

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Shiquita Qbs
Shiquita Qbs
Feels Satisfied | Jan 26, 2023

Quick and polite

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Bellamarie Kkp
Bellamarie Kkp
Feels Disappointed | Dec 18, 2022

It’s very hard to go through..Not customer friendly..

Read full quote

Summary of Maytag Customer Service Calls

960 TOTAL
CALLS
05:40 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Maytag?

Product/ Service Question:

  • “Had Maytag washer for 5 years and it s panel is not working checking on warranty”
  • “Need to order a part”
  • “We have an extended warranty on our washer. I need to have it serviced.”

Request for Information Question:

  • “Need help resetting my washer”
  • “Rescheduled appointment again”
  • “Have a question concerning operation of my Maytag washer. That is not an option on your 800 number and have gotten a response in live chat”

Staff Question:

  • “Need service on my washer”
  • “Service for warranties on Maytag dryer”
  • “Service cannot get my dishwasher fixed”

Account Question:

  • “Locked lid. Need to unlock”
  • “Washer coded out”
  • “Lid locked on washer and will not open”

Shipping and Delivery Question:

  • “Delivered a broken dryer”
  • “Where is model number at”
  • “Have been trying to get the right dept.for handling replacement parts under the 10 year warranty provision for my maytag dishwaher.i tried 6 different times,with no success.ling”

Return/ Replace Question:

  • “I recently bought a Maytag washing machine. Its lid would not look so the store replaced it. The new machine operated fine once and then one again the lid does not lock”
  • “The motor and the drum of our new washing machine need replacement”
  • “Third time to replace suspension rods on washing machine. Rods not right for this machine from authorized dealership.”

Payments and Charges Question:

  • “We ordered a kitchenAid dishwasher on Black Friday with a handle the dishwasher came approximately a month later to our home without a handle the dishwasher was taken back to the factory and we waited approximately two weeks before we got a discount.”
  • “Rebate”
  • “Trouble with rebate”

Website/ Application Question:

  • “App issued”
  • “Just installed new washer & can't get to run. Pushed start button & onlysensor light comes on”
  • “Washer installation dimensions?”

Activation/ Cancellation Question:

  • “I can’t cancel a spin cycle”
  • “To cancel my Wednesday app”
  • “To cancel a service call”

Employment Question:

  • “Determine wattage needed to run Maytag refrigerator MBF2228XEW4”
  • “Following up on a job Servicd Number: SWCPB2AE53C-1 New but does not drain. Everything checks out, but no drain.”
  • “401k”

Refund Question:

  • “Refund on washer”

Other Question:

  • “Washer sparking”
  • “Dryer is not hot”
  • “Dryer is a not very hit”

Compare Maytag Customer Service To

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