Maytag Phone Numbers and Emails

Toll-Free Number:

  • (800) 344-1274
    US only
Send Message

Customer Service:

  • (800) 688-2002
    Canada Area
  • (800) 643-0961
    Returns appliance cleaners
  • (800) 541-6390
    Returns for water filters
  • (800) 442-9991
    Returns for water filters
  • (866) 698-2538
    Warranty
  • (800) 253-1301
    Whirlpool Customer eXperience Center

Maytag Emails:

Customer Service
General Info
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

Maytag Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Maytag Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call Maytag is 8003441274. 82% of consumers used this number to address their issues and concerns.

  • The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.

  • Be prepared for the call as Maytag may ask you for the following information to identify you as a customer: address, first and last name or phone number.

View full overview ›

How to Contact Maytag?

Most Popular Number:

(800) 344-1274
US only
Total calls: 629 Issues resolved: 9 Last call: Jun 19, 2024

The Maytag customer support number is 1-800-344-1274. You can reach the customer service using this number to get information about their products and services. You can also call them for tech support or installation instructions. The same customer service number can be used for complaints and suggestions. The Maytag customer care contact for Canada is 1-800-807-6777. They also deal with general inquiries and assist with your issues.

If you have questions about your data protection or privacy policy, call Maytag customer service at 1-866-698-2538.

The media representatives can call Maytag phone number for press-related matters: 1-734-812-4124.

You can access the Maytag customer service chat by clicking the Live Chat button in the top right corner of the main page. You can also start the conversation from the Contact Us page by choosing the Launch Live Chat option. Type your question, and the virtual assistant will find the information based on your request. The chatbot can also connect you with a live expert to help you solve your case or answer your questions. You can describe the issue you’ve faced to the live customer care agent and follow the instructions to fix it. Prepare your appliance model and serial number before contacting the Help Center.

The company does not provide Maytag 24-hour customer service. However, you can visit their Product Help Page for troubleshooting tips anytime, day or night.

The Maytag tech support business hours for the USA are Monday through Friday from 8 a.m. to 6 p.m. EST. The helpline for Canadian residents is available Monday to Tuesday between 8 a.m. to 6 p.m. EST and Wednesday to Friday from 9 a.m. to 6 p.m. EST. The live chat operates during the same business hours.

You can also fill out the online form on their Contact Us page, and the customer care team will respond within three business days.

The Maytag customer service email is maytag_digital@maytag.com. You can write to this address for general inquiries and tech support. The customer service team will provide detailed answers to your questions or instructions to fix your problem. You can also email your complaints or compliments to this address.

You can use the online form on their Contact Us page to get in touch with their Help Center. Enter the requested information and your inquiry details, and click Submit.

The privacy policy questions and requests can be sent to whirlpool_privacy@whirlpool.com. For matters regarding press and media, email maytagteam@ketchum.com.

PissedConsumer Club

Contact Information

Maytag Website:

Maytag Help Center:

Corporate Office Address:

Maytag
553 Benson Road
Benton Harbor, Michigan 49022
United States

Other Info (opening hours):

Hours of Operation:

Monday - Friday: 8 am - 8 pm EST

Saturday: 8 am - 4:30 pm EST


Mailing Address:

200-6750 Century Ave

Mississauga ON L5N 0B7

More contact details

Maytag Customer Service Reviews

1.3 / 5
Bad
Guest-5859969
Terrible Maytag washer
stars-rating stars-rating stars-rating stars-rating stars-rating
1.3

We purchased a Maytag washer 6/24/21. Since then, we have had to have 4 service calls!

This is the worst appliance (washer) I have ever had, and customer service is terrible.

Do Not buy a Maytag washer. They are constantly requiring service, and you end up spending a lot of money at laundromats while machine is broken!

Read full review
Bree T Nku
ORDER- EXCHANGE
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Hello!
I have called multiple times since Septembe. My washer is putting holes in all my clothes, my babies, a brand new comforter etc.

I have called more than 10 times they have sent service out. Which service then left the prior pieces in my basement!!! In huge boxes. Also was told yesterday I would get an exchange then exchange department calls today and says no?

How do your departments not communicate to explain! UNACCEPTABLE. The amount its cost me Im not only money in clothes but now MY TIME for phone calls is outrageous. I have been patient but now I am BEYOND pissed off.

This customer service is SO TERRIBLE. Not the customer service but MANAGEMENT/ your departments etc! I am a CEO of a company and how you conduct business is not how a business should be ran. A dryer putting holes in clothes is unacceptable.

Your website says free returns? Im not even asking for a return but an exchange for a better model since my clothes are being destroyed!

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How Good is Maytag's Customer Service?

Zyria Lal
Zyria Lal
Feels Disappointed | Oct 25, 2023

She couldn’t have cared less

Read full quote
Corrine D Yle
Corrine D Yle
Feels Disappointed | Aug 16, 2023

Told to go to YOU TUBE for my question….

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Jentri Fyv
Jentri Fyv
Feels Disappointed | Apr 23, 2023

Very bad don't buy from them. I've been without a washing machine for 2 months. I want my money back this machine is still under a warranty claim and every part they put on does not fix the issue

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Shiquita Qbs
Shiquita Qbs
Feels Satisfied | Jan 26, 2023

Quick and polite

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Bellamarie Kkp
Bellamarie Kkp
Feels Disappointed | Dec 18, 2022

It’s very hard to go through..Not customer friendly..

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Summary of Maytag Customer Service Calls

775 TOTAL
CALLS
05:25 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Maytag?

Product/ Service Question:

  • “1 month old dishwasher leaking”
  • “Dryer not working”
  • “Warranty”

Request for Information Question:

  • “How do i turn on my new washer”
  • “Trying to find out decibel level on my older maytag dishwasher. Looking ti biy a new Maytag and donr wa t it louder than what i have.”
  • “Checking on appointment”

Staff Question:

  • “Our washer after one year and countless service calls does not work. We are reasonable people that are thoroughly disgusted with this washing machine. I want to know how to get it taken out of my house and a new one put in.”
  • “Repair service”
  • “Repair service under warranty”

Shipping and Delivery Question:

  • “Just need to get the door to unlock”
  • “Delivery information”
  • “I sold my washer and dryer expecting delivery today but they're telling me not to the 26 that's ridiculous”

Employment Question:

  • “Determine wattage needed to run Maytag refrigerator MBF2228XEW4”
  • “Following up on a job Servicd Number: SWCPB2AE53C-1 New but does not drain. Everything checks out, but no drain.”
  • “401k”

Return/ Replace Question:

  • “Need to replace agitator”
  • “I replaced the orifices in a new Maytag dryer I purchased from natural gas to LP but dryer will not stay running after a few minutes.”
  • “Warranty replacement”

Payments and Charges Question:

  • “Trying to get my rebate card”

Account Question:

  • “Washing machine doesn’t spin off balancee won't turn on”
  • “Washing machine doesn’t spin off balance”
  • “Trying to set up account for new washing machine and not getting comfirming email”

Refund Question:

  • “Refund on washer”

Activation/ Cancellation Question:

  • “To cancel a service call”

Other Question:

  • “Washer”
  • “Drain plugged”
  • “Lid lock”

About

Related Companies

Whirlpool, KitchenAid, Amana, JennAir, Whirlpool India

Summary

Maytag is a public Fortune 500 company with more than 15 manufacturing plants and offices throughout the United States, Canada and Mexico. The company designs, manufactures, and distributes home and commercial appliances (laundry products, dishwashers, refrigerators, cooking appliances, floor care products, vending equipment, and commercial microwave ovens) in North America and internationally. It operates in two segments, Home Appliances and Commercial Products. The company distributes its products through home improvement centers, retailers, independent retail dealers, and Maytag Stores and home appliance centers. The company has been on the market since 1893. However, as of 2006 it has become Whirlpool subsidiary.

Maytag reviews and complaints

Maytag is ranked 828 out of 3389 in Appliances and Electronics category

Area Served

USA, Canada

Payment Methods

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