Anonymous
map-marker Leitrim, Ontario

Maytag - Range Review from Leitrim, Ontario

I have a Maytag gas range stove, when the control panel getting hot, the control panel (part number: 7601p552-60) stops working, and shows F1 error. I did troubleshooting and found the "cancel" button circuit was shorted to the base metal on the touchpad due to deformation at high temperature. I removed the touchpad and lifted the top plastic layer, pushed the cancel spot out and reinstall. It worked for another month. But the same problem comes back very often, and I keep doing the same fix! Today, during self clean, the oven stopped working and showed F1 error! I did the same repair, but it didn't work this time! I have tried half day . Any better idea to fix it?
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Reason of review:
Bad quality
Anonymous
map-marker Bound Brook, New Jersey

Broken door & only solution is to have Maytag come to house

I have a Maytag model MFD2560HES refrigerator from 2004 and while it is not new it works fine except the plastic that the mullion on the left door broke. It seems to me to be a bad design as there is always a lot of stress when you open the door. At this point the door is no longer available, Maytag does not have a fix for this issue (via phone call) and the only support from Maytag is to pay someone to come to the house and possibly fix it. From a design perspective the mullion should be able to be replaced but the only solution is to replace the door, if you can find one.
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Pros:
  • Design of refrigerator
Cons:
  • Defective design of doors
Reason of review:
Damaged or defective
2 comments
Mandy Pvn

We would like to inquire further about your review with you. Please respond back to this email address, Maytag_Reviews@***.com, with your name, phone number, street address, zip code, model & serial number, review # 806761 and date of purchase on the Refrigerator.

Please also copy and paste your review from pissedconsumer into your email as well.

We look forward to your reply.

Thank you,

Maytag Social Media Relations

Guest

Yes, I concur. This is now happening to my right door and the answer I get from Maytag that this has not happened before.

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Rochel Imy
map-marker Collins, Mississippi

Maytag Commercial Washer MVW18PDBWW

Updated by user Feb 14, 2016

As of Feb 14, 2016, Maytag keeps promising to get beck with me. No response yet. I have contacted them through facebook, twitter, directly called the corporate office in Michigan, with no response except "We will look into it and contact you back" I contacted the...

Updated by user Feb 03, 2016

On January 16th, I posted a tweet of my experience. That same day I received this tweet from Maytag--

Maytag Care

@MaytagCare Jan 16 @gjnic1 We apologize!

Send us a DM w/ your name, phone #, address, & the model/serial # please. We'd like to look into this for you.---

I...

Original review Jan 15, 2016
Purchased 3 commercial Maytag Coin-op machines to replace older Whirlpool machines. We have had them less than 2 months.

Within 1 week of purchasing, the machines started having problems, issues and codes. 1. Randomly does not spin. 2.

Randomly does not start. 3. Randomly does not lock. 4.

Randomly does not drain. 5. Code F11

I contacted the distributor (Whirlsource- Cory Grisim) and he referred me to tech support. Contacted tech support, was on the phone for close to 4 hours trying to resolve the problem.

The problem could not be resolved. Was referred to Whirlpool tech support. Was on hold for close to an hour. When the rep answered, was told that they cannot help on Maytag machines, and transferred again.

Was on hold for another 45 minutes and a rep told us to go to maytagcommerciallaundry.com No information was there. Called back, only to get put on hold for over 20 minutes and to be told that we need to get with a distributor. It's a shame that you pay so much money with the belief that you are getting the best product and service on the market. Now I see why the Maytag man is the loneliest person in the world.

Because he does not answer his phone the customer support SUCKS!!!

This business will not purchase another Maytag Machine. Beware!!!
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Loss:
$3091
Cons:
  • Awful customer experience
  • Bad customer service
  • Getting ripped off
Reason of review:
Bad quality

Preferred solution: Replace these sorry machines with NEW Whirlpool Commercial Washers!!!!

Anonymous

New Machine - Under 60 days No Service - No Joy

I bought a new Maytag Front end Loader (the big one) mode MHW5100DWO (firstly this seems like a bad model number - are these zero's or letter O's??? (First product marketing / manufacturing mistake - surely it would be easy to come up with a number without this ambiguity) . It has a big fat 10 Year Warranty logo on the front which seems not to amount to a *** of beans!!! Oh we also bought the extended 5 year warranty!! Garbage do not do it! The machine was bought from Lowe's. Lowe's tells us that the manufacturer will only give them 7 days to return the machine and they give the customer 30 days. My problem... We have now had the machine for around 45 days. The machine just locked up (with a full load) and the electric control panel would not do anything. The pump was running continually until we unplugged the unit! We have now been without a machine for two weeks (try this with 4 little kids). The first technician said he did not know what was going on and it seemed to be a circuit board problem. The second technician came round and told us that it would take another 2 weeks to get the part as they are out of stock. He gets many calls on this machine with this problem. This means it will be another month before we will have a machine and who knows when it will go wrong again. I have just spoken to the Maytag head office in Michigan. I told them I would like to return the machine and all they could say to me way -" if you read the warranty contract on page such and such you will see that it covers parts" etc. No help whatsoever - Lowes says their hands are tied - ALL I CAN SAY IS I WILL NEVER TOUCH ANOTHER WHIRLPOOL PRODUCT OF MAYTAG AGAIN for reasons more than obvious. Gone are the days when American products are designed and made with pride. Now they are designed for a very limited life. There is such an opportunity for corporate America to deliver according to their product and advertising promises. I suppose they are looking to Washington as examples where the lies and cheating all in a normal days plunder
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Loss:
$800
Cons:
  • No parts which means there is a run on these parts
  • Not like the fact that we have been without a washer for 2 weeks
  • Poor quality washer
Reason of review:
poor quality

Preferred solution: Full refund

Anonymous
map-marker Byhalia, Mississippi

Maytag - Dryer Review from Byhalia, Mississippi

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Bought the maytag 9000 series front load washer and dryer from lowes in 2011. Started making noises as soon as the warranty was expired. Called lowes and maytag was told it would cost around 700$ to repair. I have now bought an new washer and now after only 5 yrs the maytag 9000 series dryer is making a terrible noise. Maytag nor lowes will do anything about it!!!! Ridiculous. If you google this type of washer and dryer there are only bad complaints. There should be a recall on these machines.
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Reason of review:
Damaged or defective
Anonymous
map-marker Monson, Massachusetts

Poor Service

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My Maytag dishwasher experienced a failure of the Jet Dry Component a few days after installation. It was replaced and has never functioned properly. A short while later in October 2015 the top rack fell out. A service technician has been to my home 4 times and still can't fix it. The excuse now is that repair parts are not available. I've been without my dishwasher for 4 months without it being repaired. There is no help from anyone. I wanted to support American workers and an American company so I bought Maytag appliances. Never again. American products and American labor have sunk lower than an outhouse collection point and smells worse.
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Loss:
$1200
Cons:
  • Lousy service
  • I that i wasted my money and bought their product
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous
map-marker Harrison Township, Michigan

Worse appliance I ever purchased

I bought a Maytag range back in March of 2014 (model#MER8775AW) This is by far the worst range that I have ever owned. Right after the one year warranty ended I had to have the main large burner replace and now the the oven will not heat up. The range isn't even two her old I paid over $800.00 dollars for this piece of ***. Maytag should be ashamed to put made in america sticker on this pile of junk.
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Cons:
  • Having my time wasted
Reason of review:
Bad quality
Anonymous
map-marker Beaverton, Oregon

Maytags ain't what they used to be?

Our dishwasher is only 2.5 year old. A Maytag dishwasher broken by a stuck button. The button panel is a $150 replacement part. On backorder for a week. The part is in high demand. Others must be breaking, too. It could be that the controls at the top are what get steamed out. Maybe it's that all the buttons have to be hidden. Can we get one made that does not have buttons hidden under the counter shelf subject to heat and steam? Their Oooo Aaahhh 10 year warranty covers the Stainless Steel Tub, the Nylon Racks and the Chopper. "We’re covering the key components that keep your Maytag® running, to ensure dependability for years to come." Like the buttons are not what keep your Maytag® running.
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Reason of review:
Bad quality
Konstantine Xmt
map-marker Cleveland, Ohio

Maytag bravo washer

Purchased may tag bravos Mict two years ago. In fairness, the sales rep when asked about any downside said he had heard it was a little rough on clothes.

Needless to say, I had no idea how bad that could be. Every set of sheets I have have been ripped and every set of towels I have are fraying at the seems.

I wouldn't say that's rough....its out and out damage. My husband wants me to buy new sheets because of the fraying - can't until I get a new washer.....run from this one.

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Cons:
  • Shabby product
Reason of review:
Bad quality
1 comment
Guest

Maytag Bravos - yes - this is a very poor quality product. Washes ok - just rips towels and sheets - lot of fringe on items that never had thread pulls. clothes are fine - just don't put towels and sheets in it.

Kalaya Ehv
map-marker Pinellas Park, Florida

We the people need to stand against planned obsolescence

Bought our Maytag dishwasher 2 years ago. It was used for a maximum of 8 months. When it stopped working we called the store, they sent us a repairman at a cost of 80$ to tell us that the control panel needed to be changed and that it would cost another 303$ to repair it. He said he changed those all the time. Are you kidding me? The thing is, if I replace the control pannel, it will most probably brake again just after the 1year warranty elapse. And , if I buy another brand, it wont be any better. I know about the planned obsolescense strategy that the industry has been using for the last 100 years but the systematic attempt of business to make us wasteful, debt-ridden, permanently discontented individuals is getting ridiculous. We either need to do a class action or have our government step in for our protection.
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Cons:
  • Will not stand behind their product
  • Will not stand behind product
  • Planned obsolescence
Reason of review:
Bad quality
Anonymous
map-marker Amman, Al Balqa

Terrible service

I have bought a washing machine and a dryer (Maytag centennial)from Jordan Maytag dealer ( Marqa company for electronics), December10th I called them for services (dryer stop working), they came January23d, then told me they will bring a new starter to install, it has been two weeks and when I called them, they don't give me an answer when they can come. The credibility of your company will be deteriorated because of the behavior of this agent (Maraca Dealer). I am a professor in medicine in medical school in Jordan. For contacting me: nayef@***.edu.jo Cellular: 009627****8822
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Cons:
  • Maintinance survices
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous
map-marker Elkhorn, Nebraska

DO NOT BUY THIS CENTENNIAL WASHER AND DRYER

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IS ANY ONE LISTENING??? DO NOT BUT THE MAYTAG CENTENNIAL WASHER AND DRYER unless you want NO CONTROL over the product! If you don't mind it choosing your water level (too low) and agitation WAY TOO SOFT and the Spin Cycle is SO SLOW that the clothes are wringing wet when done, and if you don't MIND THE SMELL THAT DOES NOT COME OUT OF THE CLOTHES no matter what setting you have it on. The wash cycle is TOO SHORT and inadequate to clean whatever you are using it for. The wash cycle empties if you leave it for more than 3 minutes! The DRYER door POPS OPEN when anything is heavy such as a blanket is in it! WHAT A DISAPPOINTMENT when I replaced my old Maytag set with this new one! I wouldn't even give them 1 star and I'll be posting all these problems on line! NEXT, I'll probably donate them they are SO USELESS!
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Loss:
$1000
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

3 comments
Guest

i also bought the same washing machine on March 16 2016.... talked to everyone on the phone NO help...all i heard is just give it time..........

I tried everything it is the worst nightmare!!! no matter what level of water you put on........... isnt enough water i had to use the rinse twice... who in the right mind call this machine high efficiency low-water washer?

my tennis clothes doesnt smell clean at all...Please do yourself a favor dont buy this one...

you can not even check the water lever as ( which I think is the problem) machine lack itself... very disappointing but glad i can return it:)

Guest

I totally agree with this review #751234 by anonymous. It is the noisiest set I've ever encountered,especially the dryer!

One does not have any control over these types of washers. I guess we can't think. The lid lock is ridiculous. I've yet to hear of a child falling into a washing machine.

It takes way too long for a load of clothes to be washed. I had to have the baffles(?) inside the dryer replaced and then something else because of the noise and it still is noisy. They are not the top of the line,but they should be a better quality than they are.

I will never buy another Maytag. I wish we would have had our old washer repaired.It only need a new pump and ti would have probably lasted another 5 years because I'll be lucky if either of these last that long.

Guest
reply icon Replying to comment of Guest-1100780

It probably want last another 5 years. Mine washer only lasted for a little over 4 years.

If I had it to do over again I would not buy this washer. I had a maytag before this one.

I was really happy with it and that is why I purchased this one. Never again Never again!!!!

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Anonymous
map-marker Zanesville, Ohio

Maytag Bravos XL "washer"?

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I have had the same experience with the washer. It is sleek and pretty but does not do what a washer should do. I want the clothes to look nice and the washing machine, not so much. I wish there was a way to get more water into the tub so that the clothes could get cleaner but it's just so darned smart that it knows how much water is needed. I don't think that the small amount of water is the only problem though. I tried to buy a washer with an agitator but I guess they are pretty much obsolete. The front loader that I had before this one actually did a wonderful job getting the clothes clean, but it was a piece of junk. I tore it apart twice to replace parts and finally decided I'd never buy another front loader. So what's the answer here? A wash tub and wash board? Technology should be an improvement!!
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Pros:
  • Sleek look of the washer
Reason of review:
Bad quality
Izzie Hlk
map-marker Laguna Hills, California

Never buy again

I owned my maytag mvwc400xw3 for 3yrs 8 months and it stopped working last week. I had a repair person give me an estimate which was so high that it wasn't worth fixing it. My lid lock was out and my transmission was shot. I find this to be ridiculous as 3.8yrs is nothing for a washing machine to last. I thought maytag was a reliable brand but now I would say DON'T BUY ONE. The repairman told be that they only make machines to last about 5 yrs and then you need a new one. Ridiculous!!!
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Cons:
  • Spending so much money for something that did not last
Reason of review:
Bad quality
1 comment
Guest

It was not resolved as I never heard from Maytag and I had to go and buy another machine

Anonymous
map-marker Shelby Charter Township, Michigan

Maytag Washing Machine Review

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Two year old washer leaks top loader with a door that the lid won't stay up and doesn't rinse. Maytag and Home Depot said I should have bought a service contact. Service to come out is $90 + parts and labor. Money wise I would be further ahead going to a laundry mat.
View full review
Reason of review:
Bad quality
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