washer service machine warranty customer service customer repair problem dryer washing machine
called dec 7th about washer leaking badly.. 1st tech came out said washer needed to be bought out.. maytag said no.. sent out another company.. no good.. sent out another co.. said he can fix it but parts are on back order till feb 20th.. once parts come in we can make...
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2 comments
Anonymous
#1309055

What a joke!!! We've had similar experiences with the extended warranty.

We've been getting an error code and then the washer will not run. Happened so many times I can't count. They keep sending new people out to repair, order parts, etc. It's been going on months.

Pretty sure they just make this process as inconvienant as they can for you in hopes you buy a new machine. I'm so frustrated!

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Review
#988897 Review #988897 is a subjective opinion of poster.
Service
Maytag Dishwasher Repair
Reason of review
Warranty issue
Preferred solution
new washer for all the bs we have been thru
1.0
Details
Maytag Maxima 6000 XW2 washer and dryer
On January 7, 2012 we purchased a Maytag front loading washing machine and dryer with a Home Depot Extended Protection Plan. The machines ran well for a four year period; washing and drying clothes easily. However, in the fourth year of use we have had to use our...
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Review
#985847 Review #985847 is a subjective opinion of poster.
Product
Maytag Mhw600xw2 Washing Machine
Cons
  • Washing machine and dryer broke down in their 4th year of use
  • Planned obsolescence
  • Unresponsive service
Reason of review
Warranty issue
Loss
$2172
Preferred solution
Full refund
Our Maytag dishwasher is less than a year old and for the second time is not draining. This means another week or two of hand washing dishes while we wait for a part. I don't have time for this ,& it's NOT what we paid for. I am extremely upset & want a new dishwasher...
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1 comment
Mandy
#1303010

Thank you for your review.

We're very sorry to learn of your concerns regarding your appliance.

I would like to inquire further about your review with you. Please respond back to this email address Maytag_Reviews@Maytag.com with your Reviewer ID 983357, name, phone number, street address, zip code,

model & serial number, and date of purchase on the appliance.

Thank you.

Review
#983357 Review #983357 is a subjective opinion of poster.
Product
Maytag Dishwasher
Reason of review
Damaged or defective
1.0
Details
Maytag self repair
Maytag self repair
Maytag self repair
Maytag self repair

Update by user Jan 21, 2017

i don't understand these questions.

what is a "Maytag Google+ account"?

Original review posted by user Dec 30, 2016

Maytag tried to save 0.05 cents in manufacturing, so they put a cheap part in. then the freezer backed up and then flooded my kitchen floor. now i need to replace my floor. upon contacting Maytag...
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1 comment
Mandy
#1289688

Hi dojo13, we are truly sorry to hear of the refrigerator concerns that you have experienced. If you could email us at Maytag_Reviews@Maytag.com with your name, address, phone number, along with the model and serial number from the refrigerator, we would be happy to look into your concerns.

Review
#982534 Review #982534 is a subjective opinion of poster.
Product
Maytag Mbr2258xes3 Refrigerator
Reason of review
Damaged or defective
Loss
$3100
Preferred solution
new replacement

Bad maytag high efficiency washer

We purchased the extended warranty for our very expensive maytag washer. After three years, we needed a repair that cost as much as a new washer. Luckily, we had the warranty. Unfortunately it was with Home Depot. After three weeks, our washer is still in pieces in our garage, and we have no idea when it will be fixed. Long story short, we experienced missed and canceled appointments, parts coming broken, new parts supposedly overnighted now on back order, no follow up phone calls to let us know the progress, and we still have no washer. Do NOT buy a maytag HIgh Efficiency washer and do NOT buy the extended warranty from Home Depot.
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Review
#982025 Review #982025 is a subjective opinion of poster.
Product
Maytag Washing Machine
Reason of review
Bad quality
Loss
$850
2.1
Details
Maytag - Modmvw850yw1 Washing Machine Review
Maytag - Modmvw850yw1 Washing Machine Review

Update by user Dec 28, 2016

my washer is 2 years old and the button in the middle just fall off.i wanted a replacement and the person i talk on the phone said it would be 325 dollars

Original review posted by user Dec 27, 2016

i have a mytag bravo xl. is 2 years old. the button in the middle just came off. i was wasching one day and it just...
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1 comment
Mandy
#1314155

Hi, my name is Marie, and I am contacting you on

behalf of Maytag. We would like

this opportunity to address your concerns.

Please

provide your name, user ID (sonyta), ID number

(980684), address, phone number along with the

model and serial number and date of purchase and the website that you submitted your inquiry. Email to Maytag_Digital@Maytag.com.

Review
#980684 Review #980684 is a subjective opinion of poster.
Product
Maytag Modmvw850yw1 Washing Machine
Reason of review
Damaged or defective

Maytag Bravos XL washer

Purchased an expensive Maytag Bravos XL washer in Apr. of 2013. 2 years into ownership tub bearing goes bad. repaired problem. Almost exactly one year later another tub bearing is bad. Called Maytag and was told "we have no reports of this problem". Offered to sell me another washing machine???? This tells me they want my problem washing machine to go away. Checking the internet I see that in fact many people are having problems with this product. It seems that this product has chronic problems, and it is not being addressed by the company. I got together all my paper work and filed a complaint with my states attorney generals office. I would suggest anyone else having problems with this product do the same. Maybe if enough people do they will do something about it.
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Review
#977986 Review #977986 is a subjective opinion of poster.
Product
Maytag Washing Machine
Reason of review
Bad quality
Total pieces of garbage. I don't know why I switched from Kenmore to Maytag but stupidly I did. We've had nothing but problems with both machines since around the time the extended warranty purchased through Sears was about to expire. Then it became too expensive to...
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2 comments
Mandy
#1331405

Hello anonymous, we apologize about the frustration you have experienced with your Washer. If you still need assistance, please provide your name, the name of the site you were contacted on (pissedconsumer), your Review ID # (976073), your phone number, your address, the full model and serial number, and email the requested information to Maytag_Reviews@Maytag.com. We would be happy to review your concerns further.

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Review
#976073 Review #976073 is a subjective opinion of poster.
Product
Maytag Dryer
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Reimbursement for the parts I replaced

Maytag Dishwasher Review

Inside electrical corroded in two years. Otherwise, it cleaned well. First symptom was the control panel would not respond to pressing "Start". Off to purchase a Kitchenaid.... Keep dishes crossed on this new upcoming order
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Review
#974831 Review #974831 is a subjective opinion of poster.
Product
Maytag Dishwasher
Reason of review
Bad quality
1.6
Details
Maytag double French door refrigerator model # MFX2876DRM02 Serial # K61921756 “ITS A LEMON I purchased the above refrigerator on May 26.2016 from Lowes and it was delivered approx. 2 weeks later. Weeks went by and I noticed this fridge was not cooling as other...
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2 comments
Anonymous
#1355237

I have the same model experiencing this same problem and one digit off from this SN - my SN is k61921755- I would like to know how this problem was resolved. Freezer is fine at 0 but refrigerator stays around 52.

Small amount of ice at rear of freezer. Tried the defrost tip and that did not work

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Review
#974764 Review #974764 is a subjective opinion of poster.
Product
Maytag Mfx2876drm02 Refrigerator
Cons
  • Very frustrated service three times fridge not cooling
Reason of review
Bad quality
Loss
$2200
Preferred solution
Full refund
Tags
  • Lemon Maytag Fridge