$500K CLAIMED LOSSES
1K TOTAL REVIEWS
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4 ISSUES RESOLVED
Maytag - The washing machine I bought was defective and the company was indifferent.
I purchased a Maytag washer from Home Depot, the first time I tried to use it, it flooded the basement, obviously a defective product (it was properly installed). After calling Maytag and being told that the policy was to repair the washer, not replace it, I was forced to wait two more days and take the morning off work to meet the repair people. That morning after 9:00am, the repair company called to cancel due to the weather, I'm sure they could have determined that at an earlier time and I wouldn't have missed three hours of work. A &E Factory Service refused to reschedule the appointment at a time that would prevent me from further work absence. They told me to call Maytag since they could not meet my needs. When I did so, I was told that Maytag could not control the repair company's schedule and I was out of luck. At that point, I decided to return both the washer and dryer and get my money back, but was appeased by Home Depot when they offered to replace the machine and remove the broken one. Unfortunately, the delivery date turned out to be a record snow storm and it was cancelled and rescheduled for one week later. It is now two weeks later, I still have a broken washer in the basement, I have made several trips to the laundrymat, missed over three hours of work and make countless phone calls.
Maytag Washing Machine
Maytag air conditioner
I purchased a Maytag air conditioner from Menards and the blower motor went out in it. So I took it in to a repair shop,In the owners manual it states that this unit has a 5 year warranty parts and labor on it.The repair shop told me that it would not be covered under warranty another company built it for maytag corp.(that company has filed for bankruptcy)because they made it for them, Matag won't pay for any repairs even though their name is on the unit.this only took 6 phone calls to find this all out! Can any body help me out ??
I bought a Maytag Neptune stacking washer dryer and I also bought an Extended Warranty. I found out that Maytag (the manufacturer) is NOT the same as the extended warranty company, although they use the Maytag name. The rubber gasket around the door developed black...
abaut 4years ago I ibought maytag washer,one year later the Transmission.and pump went, it still was covered except the service call..$80.00 one year later the same This time the Service Call costed $120.00.. i bought a new.one ,, the same Brand i had when i was living overseas,, 3 years later this washer is still like new ,, with no trouble,, I like too , will buy american made , I live on a fixed in come , and just can not keep buying stuff what does not last more then 1 year,, will american Companys ever learn ,, S.M
Not Maytags problem that glass door fell off
We purchased all Maytag appliances including Model # MER5775RAQ Smooth Top Range approximately 2 years ago. Went to open door and glass door fell off (and shattered)along with bottom trim piece. There is supposed to be 3 screws in the bottom of the trim piece. None were found after a thorough search ??? We contacted Maytag and they said that this is not their issue. but, they can send out a repairman at a fee............ Over Range Microwave. First one quit working within the first year. They replaced for free. Replacement now quit working again 1 year later. Not covered under warranty(Been 2 years since original was purchased) But, they can send out a repairman at a fee............... Washing Machine (Neptune)- Same as everyone elses problems. Stinks, no speed rinse cycle. control board bad. But, they can send................ Sure wish we had read the reviews before we purchased all Maytag Appliances!!!
Maytag Washing Machine
I purchased the above mentioned item for the first time from a local Farm and Fleet in IL. I had to purchase a new unit, as my old unit was leaking water all over the floor. I had a local plumber come and install the BRAND NEW unit. Guess what? Now my new unit is...
Don't buy a Maytag anything!!!
Our Maytag Neptune washer and Dryer set was purchased in September of 2005 for $2,200. The dryer arrived DOA with a belt off the motor and took a couple of weeks to get a repairman to fix it. The washer has broken 3 times. The last two have been out of warranty. I called to complain and they offered free parts, but another $200 to get someone to look at it (not fix it). I said that I had already spent a couple hundred the last time it broke. They offered a 15% discount on a new washer. Thanks, please let me pay another $1000 on another Maytag and then a couple hundred every six months to get it fixed! I will never buy another Maytag and advise you to do the same
My Maytag armoir style freezer on the bottom refrigerator was 2 years old when the "sung shin made in Korea" fan konked out. Lowe's said to call Maytag because it was still under warranty. Maytag gave me the name of the local authorized repairman. He...
Our new house was supplied with Maytag appliances and the microwave did not work from day one. That was 5 weeks ago. A call to Maytag had a repairman out but a part had to be ordered so the repair was not made. After going back & forth with Maytag's customer service people multiple times I finally get an answer about the missing part. It will be on backorder for another 6 weeks due to the recent earthquakes in China. Is that woman smarter than a fifth grader? You get the feeling early on that you are the enemy and they will get rude with you quickly. They told me today that the final answer on my never has worked microwave, is they will not replace it, I have to wait for the part to eventually come in. If it arrives when they say it will, I would have had the unit for almost 3 months and never used it. You will find the same reviews of Maytag's lack of customer service all over the web.
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