Maytag

I was just at the Niagara Falls Blvd location in Tonawanda NY and 2 out of the 4 6x load machines took my moneyand never started. It makes it look like .50 more is needed and the machine never start.

So I lost $18 on washers. WHILE I was there, same thing happened to another customer. She had paper, so she left a note on that washer. I ALSO lost about $8 from the dryers not working.

They would only register every other quarter that you put in. Not a single machine is labeled out of service and for that many machines in a row to not work. Plus the dryers take your money as well. This is not acceptable and can't believe Maytag allows their Company name to be reflected like this.

The place is not being properly maintained. The machines that do START barely fill up with water. Dryers start but don't give you your additional drying time and some heat better than others. Called the only# I can find after searching, and they advised they sold the business but have no contact information.

I will be contacting the Better Business Bureau or seeking legal advice if I can't figure out how to get my money back.

This seems like a scam. This facility needs to be investigated !

I would give this a ZERO rating if I could. Most importantly, note that I posted a review about six months ago and it's somehow "disappeared".

This machine has convinced me to never buy another Maytag appliance.

1. Lid latch is flimsy plastic and when it breaks you're out use of the machine until you can get a replacement ($20+). Took me three days.

2. Agitator does not clean clothes.

If I have to put a pair of jeans through three times because theres a smudge of avocado on them, they should get clean. This piece of junk couldnt to that.

3. Agitator should not rip the legs/arms off of pajamas or wind clothes together so tightly that they are hopelessly wrinkled and have to be ironed to prevent it looking like you slept in them.

4. You dont/wont know its time to run an Affresh cleaning cycle until youve loaded the machine and start it.

Then, you have to unload it and hope you didnt put in detergent, bleach or fabric softener because theyre now wasted. The work-around is to unplug the machine. You can then run ONE cycle but the next load will be run the cleaning cycle.

5. The on/off button is right next to the pause button.

This is an issue because if you accidentally hit the wrong button when youre adding garments, the thing drains and youre stuck with a wet load of laundry with detergent on them and have to start over. Typically, requiring more detergent.

And Maytag guys, dont bother post a smarmy were sorry comment, just take the damn thing off of the market. And if you take THIS post down, Im going to the Better Business Bureau.

That is NOT how product review pages work. THAT is called misrepresentation.

My washing machine (Maytag Model: MVWC565FW2, Serial: CA270****) has been a complete nightmare since about the 6 month mark!!! It started occasionally getting stuck on the rinse cycle.

Checked codes, the pump, outlet hose, hose inlets (the easy and common stuff) but couldnt find anything. Attributed the issue to load size, adjusted accordingly and kept using the machine but the issue never totally went away. 2 months ago (machine now just under 2yr of age) it got really bad, cycle almost always stuck on rinse. Throwing code F7E1 Basket speed fault so I changed the shifter/tach, no improvement.

Over the next 2 weeks Ive had every piece of this machine apart and tested, motor, belt, pump, capacitor, splutch assembly, main board, everything looked great. Only issue I could find was the basket being physically difficult to spin by hand. Attributed it to a bad gear case and almost parted this thing out on eBay rather than give Maytag another 350$ for a new gear case. On a whim I pulled the basket out to look for something physically resisting spin.

Eureka! Found it, the drain pump filter a circular piece of plastic that was supposed to be mounted over the drain/pump outlet was loose and had become wedged under the basket. Odd thing is, based on the spec sheets online this filter should have been secured with a single screw and this screw was NOWHERE TO BE FOUND!!! Remember I had the pump totally apart, outlet hose removed and flushed, etc etc and I never encountered this screw.

I find it hard to believe something metal/heavy got carrier 3 ft up the drain hose with such a gentle stream of water. Ive got a strong suspicion this piece was never secured properly right from the factory. Nice quality control Maytag and of course the warranty is virtually useless it only covers 2 items (motor & basket) for the 10yrs. Next time Ill buy a Speed Queen (Huebsch in Canada) and you probably should too.

I doubt they forget to mount parts of the machine properly. I get it, everything is made with cheap plastic these days and normal wear and tear is a fact of life but THIS was just rage inducing.

Hello!

I have called multiple times since Septembe. My washer is putting holes in all my clothes, my babies, a brand new comforter etc.

I have called more than 10 times they have sent service out. Which service then left the prior pieces in my basement!!! In huge boxes. Also was told yesterday I would get an exchange then exchange department calls today and says no?

How do your departments not communicate to explain! UNACCEPTABLE. The amount its cost me Im not only money in clothes but now MY TIME for phone calls is outrageous. I have been patient but now I am BEYOND pissed off.

This customer service is SO TERRIBLE. Not the customer service but MANAGEMENT/ your departments etc! I am a CEO of a company and how you conduct business is not how a business should be ran. A dryer putting holes in clothes is unacceptable.

Your website says free returns? Im not even asking for a return but an exchange for a better model since my clothes are being destroyed!