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1.5 Based on 87 reviews
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  • Customers like
    • Will not recommend this brand to anyone 3
    • Thought of all new appliances 3
    • That i could reach them through an 800 number 2
  • Customers don't like
    • Not responsive customer service 6
    • Customer service 6
    • Will not stand behind product 5

soap dispenser broke and two keypads went out on seperate DW disappointed in Maytag dishwashers keypads are almost 200 bucks and not easy to install I will never purchase another friggin Maytag Yes their old time washers were goo but those days are gone now its all foreign ***... Read more

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My Maytag washer is tearing my clothes so bad that we've had to resort to going to the Laundry mat. Maytag could care less about their faulty machines. They got their money and we got "ripped off." I only get peace about this because I believe what goes around comes around. Maytag used to be considered top of the line. Now they are junk, and I will never ever buy Maytag again. I contacted them and they basically blamed it on me!!! I tried... Read more

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I talk with customer support she actually tried to insult my intelligence after several times informing her I followed instructions several time and it still didn't work . The product is false as advertised . It's not self cleaning at all it states put in buttom of the oven set at 40, not only did I set it at fourty ,but several times over and still not clean. Not to mention the top surface burn. With little use of the stove I didn't expect the... Read more

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I brought my stove 6/2016 not had it 2 month only used the oven once. The top of stove smooth top is a mess doesn't come clean and burns. The oven three different time I did the self cleaning using a total of 120 minutes each time if not more still didn't clean,used the plastic scraper and the sponge a big mess it didn't work not a little ***. Iam so disappointed because I have always used whirlpool but was told it was a grade better. That is... Read more

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Bought a 5 year extended Maytag warranty. 4 years later, the dishwasher has gone belly up. They sent a repairman after waiting nearly a week. He came and said he needed parts. We didn't hear for another week, then he came back and opened up the unit. I asked if he wanted the power turned off, "no, I'll work on it like it is". An hour later, I came back and he had all the (now burnt) wiring hanging out of the unit. He left saying he needed a... Read more

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i bought 3 appliances as a package barn door fridge with bottom freezer and ice maker failed 14 months, bought new ice maker and water valve still not working these parts are swappable not in depth or anything. maytag dish washer, 15 months DOESNT finish cycle un it is very clean ("i guess so it cant clean any dishes") wont pass the first cycle. maytag range glasstop , bake element failed then after new part main controller was burnt so wasted... Read more

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My door hinge broke on my Maytag 3000 washer. So I called Maytag and ordered a new one I was given a 4 week ship date within that 4 weeks I received another email stating it will be 4 months before they can send the new part. I called customer service to find out what the issue was for the long delay. I was told they had no idea. So I googled Maytag 3000 washer door hinge issue and to my surprise I see this problem has been going on since... Read more

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  • From mobile
  • Jul 20
  • #885862

Customer service sucks dryer won't heat is less than 6 months old. Was put on hold for over 2 hours at a time call for two weeks no response. When I finally got hold of someone was told they would have to e-mAil someone else and they would call me. Never got a call. Two weeks later have still got dryer fixed

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After using 5 times the door would not stay closed and leaked. Contacted retailer who had service come and they said it was the latch and eventually replaced latch. This did not however fix the problem. Had another service call from retailer, they where again going to replace latch, but never got back to me. Decided to go right to Whirlpool for help. They scheduled their service man from this area, who had to call them while he was hear to... Read more

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I came here today after seeing the TV commercials Maytag is now running about how wonderous their appliances are. I am here to tell you they are NOT. Renovated my kitchen and replaced all appliances with Maytag. All a hunk of junk. Within the first 3 months the refrigerator completely died 3 times. Maytag refused to replace it and had a repair man come out and rebuild it everytime. Every couple of months something else breaks on it. This week... Read more

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